Orbi WiFi 7 RBE973
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Unable to add Circle Plus for Orbi RBR50 router

Ptolemy1
Follower

Unable to add Circle Plus for Orbi RBR50 router

Hi,

 

I bought the Orbi RBR50 a month ago and really enjoy the speed.  I have downloaded the Circle App, but want to upgrade to the Circle Plus.  The difficulty is, when I try to scan the QR code on the bottom of my RBR50, nothing happens.  There is a second method, that asks for a 17-digit code, which is longer than what is given for my Serial number or MAC code.  Those are the only two options given for getting Circle Plus, so I am at a loss of what to do.

 

Any advice?

 

Thank you!

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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FURRYe38
Guru

Re: Unable to add Circle Plus for Orbi RBR50 router

Please post about this in the Circle app forum:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle

 

Good Luck.

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