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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
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University server

hiilinewf
Aspirant

University server

When trying to access website fromuniversity I am teaching, sever is not recognized. Asks for username and password and then for serial number. This happens with two colleges I work at.

Newf

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 1 of 8
FURRYe38
Guru

Re: University server

Is this orbi connected at the school? 

By "server" do you mean the RBRs management web page? 

 

Message 2 of 8
hiilinewf
Aspirant

Re: University server

No - The Orbi router is connected to my ISP router. When I try to access the website from the college the website requests authentification,

Message 3 of 8
FURRYe38
Guru

Re: University server

What web site are you trying to access? The university web site? 

Is Armor or Circle enabled on the Orbi? 

 

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

 

Message 4 of 8
hiilinewf
Aspirant

Re: University server

Yes university website. Circle is enabled. Not sure about Firmware but I Think up to date. Modem is through cable provider Optimum

Message 5 of 8
FURRYe38
Guru

Re: University server

What is the model# of the modem? 


Disable Circle and reboot the RBR and try the web site again...

Message 6 of 8
hiilinewf
Aspirant

Re: University server

Arris TM1602A through cable provider

Message 7 of 8
FURRYe38
Guru

Re: University server

Thank you. 

Message 8 of 8
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