Re: Update firmware via app or web?

shankara · ‎2021-03-20

Hello: I use the Orbi RBR50 router with the RBS50 satellite at my home here in India. The Orbi app on my iPhone says that I am using firmware version V2.3.5.30IN. The support web site says that the current firmware version as of 20 March 2021 is 2.7.2.104. But when I try to find this version using the Orbi app on my iPhone by tapping on the "Check for Updates" button, the app times out and gives me a "Firmware Check Error". So since the app is clearly not working for me, is it safe if I update the firmware manually from the web site? Thanks for any comments!

vajim · ‎2021-03-20

IF you feel like you need to update your firmware use the pc login.

FYI...There have been numerous complaints about 2.7.2.104. You may want to hold off.

plemans · ‎2021-03-20

I usually recommend people upgrade over a hardwired connection.

Its not supposed to make a difference as the upgrade process is supposed to be hosted on the router/satellites.

But usually when I see corrupt firmware issues, its when done over wireless or using the app.

So I recommend doing it hardwired into the router

shankara · ‎2021-03-21

Thanks! But I am also worried that because my Orbi app does not show the latest firmware version, perhaps I am not meant to install it for some reason. Are firmware updates restricted to certain regions, for example.

vajim · ‎2021-03-21

@shankara wrote:
Thanks! But I am also worried that because my Orbi app does not show the latest firmware version, perhaps I am not meant to install it for some reason. Are firmware updates restricted to certain regions, for example.

Forget the app

shankara · ‎2021-03-21

Interesting. Thanks!

shankara · ‎2021-03-21

What are the most reliable instructions for how to update firmware from my computer? (I use a Mac.) Thanks!

vajim · ‎2021-03-22

@shankara wrote:
What are the most reliable instructions for how to update firmware from my computer? (I use a Mac.) Thanks!

https://kb.netgear.com/000058278/How-do-I-update-the-firmware-of-my-Orbi-WiFi-System

is your system not working or unstable?

shankara · ‎2021-03-22

My system is mostly OK. I was looking into firmware upgrades for possible security patches. I have not updated the firmware at all since I bought the Orbi in October 2019.

FURRYe38 · ‎2021-03-22

What FW version do you have loaded currently?

It's best to update the RBS first then RBR lastly if you do.

https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satelli...

https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-co...

V104 is latest. Just avoid using Traffic Meter feature. Seems to break Orbi operation recently.

https://community.netgear.com/t5/Orbi/New-Orbi-RBR50-Router-Firmware-Version-V2-7-2-104-Released/m-p...

I recommend that you factory reset and setup from scratch if you apply v104.

@shankara wrote:
My system is mostly OK. I was looking into firmware upgrades for possible security patches. I have not updated the firmware at all since I bought the Orbi in October 2019.

shankara · ‎2021-03-29

Thanks. I am currently using V2.3.5.30IN. So I am significantly out of date. Maybe I should update but not to the latest version?

FURRYe38 · ‎2021-03-29

Thats up to you. You can or leave it. Some update, some do not. I'm on v104.

vajim · ‎2021-03-30

@shankara wrote:
Thanks. I am currently using V2.3.5.30IN. So I am significantly out of date. Maybe I should update but not to the latest version?

Just beware of the problems with 104