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RussFogg
Aspirant

Upgrading from V1.4.0.18

Hi, just bought the router and satellite and have V1.4.0.18 FW installed.

They won’t update via the browser connected via WiFi and read on the community I need to manually upgrade to v2.2.1.212 first before trying the latest version.

Tried this but connected via WiFi and not wired and it failed with an incorrect file message.
Support would only say ‘wired is much preferable’

I need to find a wired laptop because I am on a Mac with USB C ports only

So....is my approach right and it is just matter of upgrading manually via the browser via a wired connection to v2.2.1.212?

Thanks in advance...
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 10

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RussFogg
Aspirant

Re: Upgrading from V1.4.0.18

I am sorted..thanks for the help.

Firefox, turning off the Mac FW and now both units are in the latest FW and what a difference on the interfaces and all is doing well.

Thanks for the assistance- appreciate it.

View solution in original post

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 9 of 10

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FURRYe38
Guru

Re: Upgrading from V1.4.0.18

Review this:

https://community.netgear.com/t5/Orbi/ORBI-RBK50-RBS50-Tips-Tricks-Hidden-Secrets-etc/m-p/1748881/hi...

 

For Macs with out a LAN port, you can find and connect a USB to LAN adapter that can help add wired LAN support to those PCs. 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12
RBK50 v2.7.2.104(WW) Circle Enabled
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 2 of 10
FURRYe38
Guru

Re: Upgrading from V1.4.0.18

Let us know how it went. Hope it was updated well. 


@RussFogg wrote:
Hi, just bought the router and satellite and have V1.4.0.18 FW installed.

They won’t update via the browser connected via WiFi and read on the community I need to manually upgrade to v2.2.1.212 first before trying the latest version.

Tried this but connected via WiFi and not wired and it failed with an incorrect file message.
Support would only say ‘wired is much preferable’

I need to find a wired laptop because I am on a Mac with USB C ports only

So....is my approach right and it is just matter of upgrading manually via the browser via a wired connection to v2.2.1.212?

Thanks in advance...

 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12
RBK50 v2.7.2.104(WW) Circle Enabled
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 3 of 10
RussFogg
Aspirant

Re: Upgrading from V1.4.0.18

Thanks will do!

Sorting it tonight - went out and got myself an Ethernet adaptor for the Mac so it is done proper.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 4 of 10
FURRYe38
Guru

Re: Upgrading from V1.4.0.18

Smiley Wink

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12
RBK50 v2.7.2.104(WW) Circle Enabled
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 5 of 10
RussFogg
Aspirant

Re: Upgrading from V1.4.0.18

Okay I need some help pls...

 

I am connected via ethernet to the RBS50 satellite, I am on FW V1.4.0.18

 

According to the tips and tricks if on a V1 FW I should be going to RBS50-V2.0.0.74

 

Downloaded and uploaded that but get a "This firmware file is incorrect!" error.

 

What am I doing wrong?

 

 

 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 6 of 10
RussFogg
Aspirant

Re: Upgrading from V1.4.0.18

I have also tried to manually update from a V1.4.0.18.img file becuase read somehwere that could be the issue but that also fails with the same incorrect FW error 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 7 of 10
FURRYe38
Guru

Re: Upgrading from V1.4.0.18

What browser are you using? Safari? Try FireFox.

 

Be sure you have the right RBS50 FW .img file. 

Try a factory reset on the RBS, wait for the connection to be ready, then try to send the img file. I was able to do this on a Windows PC. 

 

Do any of these work? 

RBS50 (Orbi Satellite) Firmware Version 1.10.1.2
RBS50 (Orbi Satellite) Firmware Version 1.9.1.12
RBS50 (Orbi Satellite) Firmware Version 1.8.0.6
RBS50 (Orbi Satellite) Firmware Version 1.5.0.12
RBS50 (Orbi Satellite) Firmware Version 1.4.0.34

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12
RBK50 v2.7.2.104(WW) Circle Enabled
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 8 of 10
RussFogg
Aspirant

Re: Upgrading from V1.4.0.18

I am sorted..thanks for the help.

Firefox, turning off the Mac FW and now both units are in the latest FW and what a difference on the interfaces and all is doing well.

Thanks for the assistance- appreciate it.

View solution in original post

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 9 of 10
FURRYe38
Guru

Re: Upgrading from V1.4.0.18

Awesome. Glad it worked. 

Ejoy. Smiley Wink

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12
RBK50 v2.7.2.104(WW) Circle Enabled
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 10 of 10
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