- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
What does purple on the router (not satellite) mean?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I've had the Orbi system up for a few days now, but someone who was home through the day today (while I was at work) noted that a couple of times through the day, the purple LEDs on the Orbi unit came on - once "for a brief while" (I'm assuming 3 seconds) and another time "flashing".
I'm set up in AP mode. I know that if the satellite does this, it's having trouble syncing with the router (even though the connection seems solid and less than 15 feet separate them between floors) - what does it mean if the router itself shows purple?
Also (and almost certainly unrelated), I've noticed a number of "Internet connected" entries in the logs on an otherwise completely-solid gigabit connection (without any accompanying disconnected messages) - are these generated on DHCP lease renewal (by the router itself)? They appear to be rather evenly spaced apart.
Rodney
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Purple ring on the router means that the WAN connection is down
Router and satellite power button LEDs
Solid green. Your Orbi router and satellite are powered on.
Solid amber. Your Orbi router and satellite are rebooting.
Pulsing amber. You must reset your Orbi router and satellite to factory default settings.
Pulsing red. Your Orbi system might need attention. Contact support.
Satellite and router ring LEDs
Pulsing white. Your Orbi router and satellite are applying a configuration or updating their firmware.
OFF. Your Orbi router and satellite are working normally.
Router ring LEDs
Solid white. Your Orbi router is powering up.
Pulsing white. Your Orbi router is in factory default mode.
Pulsing magenta. Your Orbi router ring LED might pulse magenta for the following reasons: the WAN port link is down, the router is unable to get the IP address from the modem or ISP, or the router is unable to connect to the Internet.
Pulsing blue and magenta. The Internet connection is blocked because the traffic meter is configured to block Internet traffic when it reaches the limit you configured.
Satellite ring LEDs
Solid white. Your Orbi satellite is powering up.
Pulsing magenta. When your Orbi satellite's ring LED pulses magenta for the first time, it means that your satellite is attempting to connect to your Orbi router. If the ring LED pulses magenta for more than one minute, it could be for the following reasons: the satellite lost the connection to the router or the satellite is unable to get an IP address from the router.
Solid magenta. Your Orbi satellite ring is solid magenta for 10 seconds if it is unable to obtain the IP address from the router.
Solid blue. If your Orbi satellite ring is solid blue for 10 seconds, the connection between your Orbi router and satellite is good.
Solid amber. If your Orbi satellite ring is solid amber for 10 seconds, the connection between the router and satellite is fair.
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Purple ring on the router means that the WAN connection is down
Router and satellite power button LEDs
Solid green. Your Orbi router and satellite are powered on.
Solid amber. Your Orbi router and satellite are rebooting.
Pulsing amber. You must reset your Orbi router and satellite to factory default settings.
Pulsing red. Your Orbi system might need attention. Contact support.
Satellite and router ring LEDs
Pulsing white. Your Orbi router and satellite are applying a configuration or updating their firmware.
OFF. Your Orbi router and satellite are working normally.
Router ring LEDs
Solid white. Your Orbi router is powering up.
Pulsing white. Your Orbi router is in factory default mode.
Pulsing magenta. Your Orbi router ring LED might pulse magenta for the following reasons: the WAN port link is down, the router is unable to get the IP address from the modem or ISP, or the router is unable to connect to the Internet.
Pulsing blue and magenta. The Internet connection is blocked because the traffic meter is configured to block Internet traffic when it reaches the limit you configured.
Satellite ring LEDs
Solid white. Your Orbi satellite is powering up.
Pulsing magenta. When your Orbi satellite's ring LED pulses magenta for the first time, it means that your satellite is attempting to connect to your Orbi router. If the ring LED pulses magenta for more than one minute, it could be for the following reasons: the satellite lost the connection to the router or the satellite is unable to get an IP address from the router.
Solid magenta. Your Orbi satellite ring is solid magenta for 10 seconds if it is unable to obtain the IP address from the router.
Solid blue. If your Orbi satellite ring is solid blue for 10 seconds, the connection between your Orbi router and satellite is good.
Solid amber. If your Orbi satellite ring is solid amber for 10 seconds, the connection between the router and satellite is fair.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: What does purple on the router (not satellite) mean?
Thanks much! Turns out my woes were caused by the included Ethernet cable - swapped it out for another and the disconnects disappeared. Go figure!
Rodney
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more