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Re: Why is my network map wrong

Ninovan
Luminary

Why is my network map wrong

With the last update my Orbi reports that NOTHING is using my satalites. It shows everything connected to the base.   I know this is wrong as each base has at least one PC -Wired- to it as well at close proximity to smart TVs, cameras, iPads, phones, and so on...

 

It is very hard to diagnose system issues when the limited info the Orbi gives us is wrong.

 

how do we get a valid network map?  

 

Model: RBR50| Orbi AC3000 Tri-band WiFi (Router Only)
Message 1 of 6
FURRYe38
Guru

Re: Why is my network map wrong

@Christian_R

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM1200 Modem |  Wifi Router Orbi RBK853 (Router Mode), Wired Backhaul and RBK752 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 2 of 6
Ninovan
Luminary

Re: Why is my network map wrong

Ah setup...

                                              / Satalite #1

Comcast modem >> Orbi < 

                                            \ satalite #2

we have about 25 devices, a mix of PCs, amazon echos, cameras, VoIP boxes, media players, smart TVs, iPads, iPhones, printers, plotters, NASs, and an automation server... and a partridge in a pair tree.

 

the devices are even distributed about the house, so they should be distributed evenly umong the Orbi devices as well...

Message 3 of 6
cool2562
Luminary

Re: Why is my network map wrong

If you upgraded to the new firmware you will need to restore to factory defaults and set up from scratch.

Message 4 of 6
Ninovan
Luminary

Re: Why is my network map wrong

The network counties to function well, everyone is happy with the stability and speed, its just when I go to look at the network to try to head off any problems, the layout is wrong. I know the satalites are working as there are PCs connected to them that are working fine...

 

if if I didn't go wandering looking and trying to learn I would never know..

 

 

Message 5 of 6
FURRYe38
Guru

Re: Why is my network map wrong

If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. Hoping NG support can have a look at this. So try this out as well.

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM1200 Modem |  Wifi Router Orbi RBK853 (Router Mode), Wired Backhaul and RBK752 | Switches NG GS105/8, GS308v3, GS110MX and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

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