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Orbi WiFi 7 RBE973
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Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

Just to follow-up on my earlier post ( 2.2.1.210 reboots, temporarily fixed by manual reload of firmware and factory reset...but eventually went back to frequent reboots) -- downgrading to .146 and disabling the auto-update seems (knock wood) to have restored stability to my network.

 

 

I waited until after the end of the work week to make the changes.  Considering how easy they turned out to be, I wish I had done it earlier.

Message 151 of 251

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18


@dkleinknecht wrote:

Anyone else having issues with the VPN implementation? I have to keep disabling then re-enabling it to work. When it's "not working" I can still login to the VPN and access devices on my home network, but I can't connect to anything outside of it. I have the VPN set to "All sites on the Internet & Home Network" and when I enable the VPN server it will work for a few minutes, but then out of what seems like nowhere will kill the connection to the internet and give me only access to the home network. If I disable and re-enable the VPN then it works again for a bit. 

 

Didn't have this problem before 2.2.1.210.

 

Also REALLY frustrating that the update was forced AGAIN. With this VPN issue and the fact that Netgear keeps forcing these updates, I'm really considering going back to my Amplifi system.


When I first started using Orbi's VPN, I found that I had to check "all sites on the internet and home network" option AND re-download/re-apply the applicable OpenVPN config file to get it to work properly.

 

I also found that I had to enable guest network AND make the regular network visible to the guest network in order to access machines at home through the VPN.

Message 152 of 251
Walhalla
Guide

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

same here, also reverted back from V2.2.1.210 to V2.1.4.16, because it worked like ****. Had lots of wireless disconnects and even after a manual firmware flash and factory reset I still had problems like one satellite was only able to connect on the 2.4G band and after some time it was completely unable to connect the network in an daisy chain topology.

 

I am using an RBK40 Kit with an additional RBW30.

Message 153 of 251
FURRYe38
Guru

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

Try a Manual FW load next time:
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highligh...

Also,If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. 

 


@Walhalla wrote:

same here, also reverted back from V2.2.1.210 to V2.1.4.16, because it worked like ****. Had lots of wireless disconnects and even after a manual firmware flash and factory reset I still had problems like one satellite was only able to connect on the 2.4G band and after some time it was completely unable to connect the network in an daisy chain topology.

 

I am using an RBK40 Kit with an additional RBW30.


 

Message 154 of 251
FURRYe38
Guru

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

Glad thats it working. What do mean when you said "re-Sighting"? Just curious. 

 


@AC641 wrote:

Due to re-sighhting the Orbi Router some weeks ago I am now able to get a good wireless backhaul from the Router to the Satellite but had maintained the wired backhaul.  Three days ago I unplugged the wired backhaul and went to wireless (Status = Good).  Guess what; not a single lock-up since.  It's a bit early to say that it's definitely cured the issue but it's promising.

 

Message 155 of 251

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

I've tried all of this, I've even changed the ports and re-enabled VPN then downloaded the new profiles to use, same problem. 

 

This only started happening after the latest forced updated, was fine on the previous version. It's really frustrating. 

Message 156 of 251
AC641
Luminary

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

Re-sighting i.e. moving from one location to another.

Message 157 of 251
FURRYe38
Guru

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

You might want to contact NG support about this...


@dkleinknecht wrote:

I've tried all of this, I've even changed the ports and re-enabled VPN then downloaded the new profiles to use, same problem. 

 

This only started happening after the latest forced updated, was fine on the previous version. It's really frustrating. 


@Christian_R

Message 158 of 251
FURRYe38
Guru

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

Ok, got cha. Hope it keeps working better now. Smiley Wink


@AC641 wrote:

Re-sighting i.e. moving from one location to another.


 

Message 159 of 251
AC641
Luminary

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

Of course, 're-sighted' should have read 're-sited' on both occasions!  Dammed auto-correct!

Message 160 of 251
FURRYe38
Guru

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

Smiley Tongue


@AC641 wrote:

Of course, 're-sighted' should have read 're-sited' on both occasions!  Dammed auto-correct!


 

Message 161 of 251
OrbiPhilip
Luminary

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

My experience with this firmware is pretty much the same as every version before it. Half-finished, buggy, and unstable. For example:

- Still zero ability to program/tune QOS. 
- Wired backhaul connections are still less stable than a $19 switch.
- Satellite booting up while router boots locks up the admin console.

And even with major problems still out in the field, Netgear won't allow owners to open a ticket without paying for extended support. Since I spent $350, I'm going to suffer with it as long as I can. But Orbi will be the last Netgear product I buy.

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 162 of 251
FURRYe38
Guru

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the Mfr and model# of the ethernet switch if one is in the configuration.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

 

 

If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. This would be effecting wired back haul configurations.

Try a Manual FW load:
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highligh...

 

For wired back haul:
Set up IP address reservations for each satellite and devices on the router as you add them to the router. The satellites need to be set up via wireless first. Then connect 1 satellite at a time to the ethernet LAN cable. Wait 5 minutes and the top led on the satellite should turn on BLUE. Set up an IP address reservation for the 1st satellite. Continue to do the same thing for the 2nd satellite. Then follow up with your devices.


@OrbiPhilip wrote:

My experience with this firmware is pretty much the same as every version before it. Half-finished, buggy, and unstable. For example:

- Still zero ability to program/tune QOS. 
- Wired backhaul connections are still less stable than a $19 switch.
- Satellite booting up while router boots locks up the admin console.

And even with major problems still out in the field, Netgear won't allow owners to open a ticket without paying for extended support. Since I spent $350, I'm going to suffer with it as long as I can. But Orbi will be the last Netgear product I buy.


 

Message 163 of 251
OrbiPhilip
Luminary

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

Please do not ignore my post and regurgitate a boilerplate list of questions. You are cluttering up the forum and aren't helping anyone.

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 164 of 251
FURRYe38
Guru

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

"Please do not ignore my post" <This is what I'm doing. Smiley Very Happy

 

The info seems to be helping others:

https://community.netgear.com/t5/Orbi/OrbiOS-2-1-4-10-kills-Internet-access-if-you-use-Ethernet-back...
https://community.netgear.com/t5/Orbi/OrbiOS-2-1-4-10-kills-Internet-access-if-you-use-Ethernet-back...
https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1592753/highli...
https://community.netgear.com/t5/Orbi/Backhaul-breaks-the-whole-network/m-p/1615770/highlight/true#M...

https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1586988/highli...
https://community.netgear.com/t5/Orbi/Orbi-wired-backhaul-performance/m-p/1548397/highlight/false#M2...
https://community.netgear.com/t5/Orbi/I-found-a-Connection-issue-Resolution-for-wired-backhaul/m-p/1...
https://community.netgear.com/t5/Orbi/OrbiOS-2-1-4-10-kills-Internet-access-if-you-use-Ethernet-back...
https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1585890/highli...
https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1585994/highli...

Disable IGMP on Managed Switch:
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1553749/highlight/true#M30673
https://community.netgear.com/t5/Orbi/Using-Router-Configured-as-Access-Point-Cannot-see-Satellites-...
https://community.netgear.com/t5/Orbi/Orbi-Ethernet-Backhaul-with-Managed-Switches/m-p/1613897#M3812...
https://community.netgear.com/t5/Orbi/switching-requirements-for-ethernet-backhaul/m-p/1653718/highl...
https://community.netgear.com/t5/Orbi/Ready-to-chuck-this-system-through-the-window/m-p/1658470/high...

https://community.netgear.com/t5/Orbi/Orbi-Ethernet-Backhaul-causing-broadcast-storm/m-p/1641004/hig...
https://community.netgear.com/t5/Orbi/Orbi-RBR50-and-Slow-WiFi-Problems-with-iOS-Devices/m-p/1645981...

https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highligh...
https://community.netgear.com/t5/Orbi/RBK40-Download-Speed-Slows-Down-After-5-Days/m-p/1643475/highl...
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1548414/highlight/true#M27868
https://community.netgear.com/t5/Orbi/speed-slows-down-Orbi/m-p/1551822/highlight/true#M28289
https://community.netgear.com/t5/Orbi/Is-2-1-3-4-in-auto-update/m-p/1553979/highlight/true#M28616
https://community.netgear.com/t5/Orbi/Orbi-Satellite-RBS50-Not-Connecting-via-Ethernet/m-p/1556692/h...
Roomba: https://community.netgear.com/t5/Orbi/Orbi-amp-the-new-Roomba-i7-connectivity/m-p/1655054/highlight/...

https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1649157/highligh...
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1648321/highligh...
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1649172/highligh...
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1649389/highligh...
https://community.netgear.com/t5/Orbi/Your-experience-with-Firmware-2-2-1-210-released-as-of-10-3-18...
https://community.netgear.com/t5/Orbi/Your-experience-with-Firmware-2-2-1-210-released-as-of-10-3-18...
https://community.netgear.com/t5/Orbi/Satellite-placement-help/m-p/1658715#M44442

 

The info is there for you try. It's not mandatory. It's up to users to try it or not. Not everyone is having a bad time with there Orbis. 

 

Good Luck. 


@OrbiPhilip wrote:

Please do not ignore my post and regurgitate a boilerplate list of questions. You are cluttering up the forum and aren't helping anyone.


 

Message 165 of 251
OrbiPhilip
Luminary

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

Not everyone is,  but I am.  And you aren't doing anything except stroking your ego.  Grow up.

Message 166 of 251
FURRYe38
Guru

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

No, Im just giving info. Nothing Ego about it. Up to users weather they want to use it or not. Up to you. Just trying to help is all. 

 

Good Luck in your endeavours. 

 

 

 

Message 167 of 251
BoilerPlate
Apprentice

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

The forums are here for community help and information. Not for users to dictate what others CAN and CAN not do. If you don't like the information presented, you don't have to use it. It would be to your benefit to at least try the suggestions given, since it is free, and prove to us that your Orbi is actually at fault. If it is, then you may be open to an RMA from NG support.  Unless you try this and or at least answer the quetions presented, then you postion about your Orbi is not valid and the problem maybe either mis configuration by you. The community is here to help each other. You can be lazy about this or show us some proof in finding where the real problem is. Not really here to complain about how bad you think the product is. If you don't like it then sell it to some one else who can make it work well and move along. As states not everyone has had problems and those who have, some have listen to the infomation given and have been able to save there "$350" system value.

 

The community is not really here to complain about how bad you think the product is. If you don't like it then sell it to some one else who can make it work well and move along and let those user help other who really want there systems to work.


 


 


@OrbiPhilip wrote:

Not everyone is,  but I am.  And you aren't doing anything except stroking your ego.  Grow up.


 

Message 168 of 251

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

Probably, but I'm well outside of my 90 day "complimentary" support period, and I'm not paying them to fix their own issues. It's pretty clear there are a lot of people who are upset over these forced updates, and Netgear is doing nothing about it, never mind the people who are having issues because of these updates.

 

Message 169 of 251
LycanChief
Star

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

Guys, v.210 is bad firmware....This is sad that Netgear have not pull the firmware out yet. I fix my issue downgrading to v2.1.4.16 and disable Auto-Update for the time been.

Fallow my post at:

 

https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1661264#M44976

 

 

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 170 of 251
FURRYe38
Guru

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

You should make contact anyways, Possible issue with your hardware. This has happended as well. NG might replace it. It would be worth an RMA if you've never done an RMA. Try to find out. 

@Christian_R

@Blanca_O


@dkleinknecht wrote:

Probably, but I'm well outside of my 90 day "complimentary" support period, and I'm not paying them to fix their own issues. It's pretty clear there are a lot of people who are upset over these forced updates, and Netgear is doing nothing about it, never mind the people who are having issues because of these updates.

 


 

Message 171 of 251
Orbi
Star

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

I agree, version 2.2.1.210 is bad.  I've had constant slow downs and drop outs with this firmware than any other.  Everyday its like having a dialup connection with this router, now.

Message 172 of 251
Flash008
Luminary

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

My Orbi Pro 2.2.1.210 experience so far.

 

1. First, version 204 was very solid, with no obvious problems causing WIFI, Internet or other disruptions.

 

2. Orbi Product RBS50Y is still running build 204. Why has Netgear not yet updated this product? All other Orbi Pro (SRR60 and SRS60) devices are using 210.

 

3. I am now suffering several “new” problems. Google Assistance devices, Apple TV devices, and IP Cameras are now showing continued “disconnects” several times per day.

 

4. A very strange problem I have yet to fully diagnose and find root cause is; Devices at times obtain an IP address that is not part of any DHCP scope I use with my THIRD-PARTY Sophos router. I use a small DHCP Scope 192.168.0.50-100/24. However, I use DHCP reservations for all my “known” devices. It is CRITICAL that each device receive the specific IP address I assigned via reservations, as the Sophos Router (Firewall) uses specific firewall security groups/rules to control what the devices(s) can do. If any devices use an IP address that is NOT the designated reserved IP, the devices will fail to function. Forcing me to investigate WHY, only to discovery it “somehow” obtained an IP address that is WITHIN the 192.168.0.x/24 subnet…BUT….is not the proper reserved IP. Now I scratch my head and wonder….WHO IS YOUR DHCP SERVER, which many IOT devices do not show. So, now I must find time to investigate this problem WHICH DID NOT EXIST prior to version 210. I suspect Orbi is running a DHCP server within its topology, ALTHOUGH I am running AP MODE….As everyone knows, the first DHCP server to respond..WINS…..So I ask Netgear to send this to your dev team and confirm “Does Orbi run a DHCP service, even when using AP Mode, and if the answer is YES…WHY?” And, before anyone ask “why not use static IPs”…I have many good reason. 1. I have 60+ devices and static IP management can be difficult. 2. Many devices are made CHEAP and will not last more than 2 years. It is very painful to change an IP camera or other IOT device and jump through the loops of reconfiguring its interface. DHCP gives me the EASY task of simply changing the MAC address in my scope and having a guarantee of the IP address. This method is also being used within MANY corporate environments today. I love my DHCP solution, and prior to Orbi Pro version 210…NEVER HAD ANY PROBLEMS!!!

 

5. I also observe Daisy Chain mode working against itself. There are times I observe a satellite choosing to use another satellite for uplink. But within MINUTES all satellites will prefer the router, and never look back to a satellite. This DOES impact speed performance. I have a satellite which is MUCH CLOSER to another Satellite that has an ethernet backhaul connection. And when the satellite uses the other satellite (via daisy chain)…I observe speeds between 400-600Mbps….But when the satellite is “FORCED” to go back to the main router (which is further)….speeds drop to 200-400….It is my expressed opinion that Netgear needs to loosen the stranglehold on satellites being force to the router.

 

Conclusion, so far I wish I could role back to 204…but we ALL KNOW Netgear Orbi will autoupdate back to 210 minutes later. Version 210 is the ONLY version that FINALLY allows the disabling of autoupdate.

 

And finally, still no vLAN support in AP Mode, still no ability to seperate BSSIDs for 2 and 5Ghz bands. Still not QoS for AP mode CoS tagging, still no SNMP to better monitoring Obi devices, and still no features that Make Orbi Pro anything close to a “business product”. 

 

And still “SILENCE” from Netgear.

Message 173 of 251
FURRYe38
Guru

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

If you still have the v204 files you could go back...and block the auto update.

https://community.netgear.com/t5/Orbi/Orbi-RBK50-firmware-V2-2-1-210-update-slows-WAN-speed-with-30-...

 

Orbi does not and will not support seperating of SSIDs between the radios. It's based on using Smart Connect and a MESH system. It's how NG intended Orbi to work. 

 

If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. NG is aware of this.

 


@Flash008 wrote:

My Orbi Pro 2.2.1.210 experience so far.

 

1. First, version 204 was very solid, with no obvious problems causing WIFI, Internet or other disruptions.

 

2. Orbi Product RBS50Y is still running build 204. Why has Netgear not yet updated this product? All other Orbi Pro (SRR60 and SRS60) devices are using 210.

 

3. I am now suffering several “new” problems. Google Assistance devices, Apple TV devices, and IP Cameras are now showing continued “disconnects” several times per day.

 

4. A very strange problem I have yet to fully diagnose and find root cause is; Devices at times obtain an IP address that is not part of any DHCP scope I use with my THIRD-PARTY Sophos router. I use a small DHCP Scope 192.168.0.50-100/24. However, I use DHCP reservations for all my “known” devices. It is CRITICAL that each device receive the specific IP address I assigned via reservations, as the Sophos Router (Firewall) uses specific firewall security groups/rules to control what the devices(s) can do. If any devices use an IP address that is NOT the designated reserved IP, the devices will fail to function. Forcing me to investigate WHY, only to discovery it “somehow” obtained an IP address that is WITHIN the 192.168.0.x/24 subnet…BUT….is not the proper reserved IP. Now I scratch my head and wonder….WHO IS YOUR DHCP SERVER, which many IOT devices do not show. So, now I must find time to investigate this problem WHICH DID NOT EXIST prior to version 210. I suspect Orbi is running a DHCP server within its topology, ALTHOUGH I am running AP MODE….As everyone knows, the first DHCP server to respond..WINS…..So I ask Netgear to send this to your dev team and confirm “Does Orbi run a DHCP service, even when using AP Mode, and if the answer is YES…WHY?” And, before anyone ask “why not use static IPs”…I have many good reason. 1. I have 60+ devices and static IP management can be difficult. 2. Many devices are made CHEAP and will not last more than 2 years. It is very painful to change an IP camera or other IOT device and jump through the loops of reconfiguring its interface. DHCP gives me the EASY task of simply changing the MAC address in my scope and having a guarantee of the IP address. This method is also being used within MANY corporate environments today. I love my DHCP solution, and prior to Orbi Pro version 210…NEVER HAD ANY PROBLEMS!!!

 

5. I also observe Daisy Chain mode working against itself. There are times I observe a satellite choosing to use another satellite for uplink. But within MINUTES all satellites will prefer the router, and never look back to a satellite. This DOES impact speed performance. I have a satellite which is MUCH CLOSER to another Satellite that has an ethernet backhaul connection. And when the satellite uses the other satellite (via daisy chain)…I observe speeds between 400-600Mbps….But when the satellite is “FORCED” to go back to the main router (which is further)….speeds drop to 200-400….It is my expressed opinion that Netgear needs to loosen the stranglehold on satellites being force to the router.

 

Conclusion, so far I wish I could role back to 204…but we ALL KNOW Netgear Orbi will autoupdate back to 210 minutes later. Version 210 is the ONLY version that FINALLY allows the disabling of autoupdate.

 

And finally, still no vLAN support in AP Mode, still no ability to seperate BSSIDs for 2 and 5Ghz bands. Still not QoS for AP mode CoS tagging, still no SNMP to better monitoring Obi devices, and still no features that Make Orbi Pro anything close to a “business product”. 

 

And still “SILENCE” from Netgear.


 

Message 174 of 251
AC641
Luminary

Re: Your experience with Firmware 2.2.1.210 released as of 10/3/18

Following on from previous posts in this threads I thought I'd update on my issues that are still apparent despite a factory reset.

 

I was seeing internet dropouts (both WiFi and wired) approximately once a day.  Removing the wired bachaul and going back to wireless has completely cured this.  I have had zero dropouts in the 10 days or so since I did this.

 

Following a factory reset I still have the following issues:

 

- Philips Hue issues are back with Routines simply not activating/deactivating.

- Momentary WiFi dropouts are still seen on my iPad when connected to the satellite i.e. the iPad drops the WiFi symbol and there's no connectivity.  It comes back after a few seconds.

 

Message 175 of 251
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