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ac2200 weak 30 ft away

yodar444
Tutor

ac2200 weak 30 ft away

i have an ORBI ac2200. i am trying to connect to it from a win8.1 computer ~ 30 ft away. i have tried 3 different wifi adapters, but only 1 even sees the orbi and it connects with a VERY slow speed.
cell phone wifi analyzer shows good signal there [50-70%]

what should i use to connect to the orbi?

Message 1 of 7
FURRYe38
Guru

Re: ac2200 weak 30 ft away

What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

 

What adapters have you tried? 

Can you connect a ethernet cable from this PC to the Router? 

 

Have you tried moving the satellite closer to the PC and then connect a ethernet cable to the satellite from the PC? 

Message 2 of 7
yodar444
Tutor

Re: ac2200 weak 30 ft away

what do you mean by FW?

what does FW stand for ?

 

Message 3 of 7
FURRYe38
Guru

Re: ac2200 weak 30 ft away

FW=Firmware

Message 4 of 7
yodar444
Tutor

Re: ac2200 weak 30 ft away

i still don't understand what FW you mean. the win 8.1 computer is up to date. the NG ac2200 is new.

 

the modem is a arris surfboard sb6141, connected to a NG ac2200

 

home is 2000 sq ft  

there is no satellite.

 

Can you connect a ethernet cable from this PC to the Router?

no, the pc is in another room.

 

Have you tried moving the satellite closer to the PC and then connect a ethernet cable to the satellite from the PC?

no. there is no practical way to do that.

 

Message 5 of 7
ekhalil
Master

Re: ac2200 weak 30 ft away


@yodar444 wrote:

i have an ORBI ac2200. i am trying to connect to it from a win8.1 computer ~ 30 ft away. i have tried 3 different wifi adapters, but only 1 even sees the orbi and it connects with a VERY slow speed.
cell phone wifi analyzer shows good signal there [50-70%]

what should i use to connect to the orbi?


I had similar issue. The problem was not in the PC or in the wifi coverage.

How many Satellites do you have?

Can you please switch off the Satellites and see if your computer will connect to Orbi if only the Router is on?

Message 6 of 7
FURRYe38
Guru

Re: ac2200 weak 30 ft away

You may need to get a better wifi adapter. 

Can try Netgear Adapter: https://www.netgear.com/home/products/networking/wifi-adapters/

 

or a D-Link DWA-192 


@yodar444 wrote:

i still don't understand what FW you mean. the win 8.1 computer is up to date. the NG ac2200 is new.

 

the modem is a arris surfboard sb6141, connected to a NG ac2200

 

home is 2000 sq ft  

there is no satellite.

 

Can you connect a ethernet cable from this PC to the Router?

no, the pc is in another room.

 

Have you tried moving the satellite closer to the PC and then connect a ethernet cable to the satellite from the PC?

no. there is no practical way to do that.

 


 

Message 7 of 7
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