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Re: after FW 1.4.0.16 loosing satellite
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after FW 1.4.0.16 loosing satellite
Hello,after upgrade firwmare to 1.4.0.16 to unite Satellite.Solid white and green flash.Ping 192.168.1.1 works,not web interface,not connection to RBR50.
Sorry me for my clumsy english.
Please help me.
Thank you
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Re: after FW 1.4.0.16 loosing satellite
Hello Drobicek
So after you upgraded the unit to 1.4.0.16 the satellite will not connect to the base? Have you tried to press the sync button on both units? Have you tried bringing the satellite closer to the base? You may even need to factory reset the unit after doing the Firmware upgrade.
DarrenM
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Re: after FW 1.4.0.16 loosing satellite
Hello DroBicek
I would suggest contacting support they will be able to troubleshoot the issue with you.
https://www.netgear.com/support/contact
DarrenM
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Re: after FW 1.4.0.16 loosing satellite
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Re: after FW 1.4.0.16 loosing satellite
New firmware v1.4.0.18 has just been released: http://kb.netgear.com/000036450/RBR50-RBS50-Firmware-Version-1-4-0-18
Please try that.
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Re: after FW 1.4.0.16 loosing satellite
A couple days away from returning my Orbi and sticking with my bulletproof Open-Mesh setup.
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Re: after FW 1.4.0.16 loosing satellite
Hello
I complained and got a new one.
After the automatic upgrade to v1.4.0.18 everything is fine in AP mode.
Old FW is problem,please upgrade new FW.
Thanks all and very love, no war.
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Re: after FW 1.4.0.16 loosing satellite
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Re: after FW 1.4.0.16 loosing satellite
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Re: after FW 1.4.0.16 loosing satellite
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Re: after FW 1.4.0.16 loosing satellite
Hello,
This is good news, I think that I also had a defective unit.
Good luck and Happy Christmas from Czech Republic in europe
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Re: after FW 1.4.0.16 loosing satellite
This should be shared with Netgear Tier 2 support.
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Re: after FW 1.4.0.16 loosing satellite
Have you upgraded the router and satallitie(s) to 1.4.0.18? I thought I had done that and discovered I had only upgraded the base station. Apparently you can only upgrade one physical device at a time.
And interestingly the release notes specifically mention keeping satallites in sync.
Below are links for both base station and satillite updates.
RBR50 - http://www.downloads.netgear.com/files/GDC/RBK50/RBR50-V1.4.0.18.zip
RBS50 - http://www.downloads.netgear.com/files/GDC/RBK50/RBS50-V1.4.0.18.zip
Here is a link to the download center generally -
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Re: after FW 1.4.0.16 loosing satellite
There is now a newer version V1.4.0.34
It appears that the issue may have been with the status lights, not with the actual sync capability. I discovered this by accident when I unplugged the satellite to add a surge protector. Even though the light turned 'magenta' (pink) after the satellite rebooted, my desktop PC immediately had internet access via the ethernet connection to the satellite. Tested on speedtest.net and got 120.62 download and 6.33 upload. Obviously, it had perfect connectivity to the router, just didn't have the correct color light. http://www.downloads.netgear.com/files/GDC/RBK50/RBS50-V1.4.0.34.zip solved the issue
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Re: after FW 1.4.0.16 loosing satellite
Bought the ORBI with one satellite two weeks ago and have not had a single day when the wifi has not dropped. Have tried everything that I could find on all the forums. Tried both router and AP modes, FW upgrade, resetting, restarting, fixed IP mode, DHCP.....you name it.....
Getting tired and just about to lose it.....
The main unit loses connection, satellite loses connection....and now the main unit is on staedy magenta light...very disappointed Netgear could release a product with so much of unresolved mess.
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Re: after FW 1.4.0.16 loosing satellite
What version are you on?
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Re: after FW 1.4.0.16 loosing satellite
Hello ssharma_aki
I would suggest contacting Netgear support could be a issue with the unit.
https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic
DarrenM
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