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Forum Discussion
browser login to rbr50
I have an RBR50 with one satellite. The android app allows basic configurations but the web app has been problematic since I bought it.
I am making some changes to my network and access to the web interface would really help. The device seems to either reset its own password or corrupt the file somehow. In the past, a reset on the rbr50 has given me access again but it really is a pain. With the new network configuration, having to do more frequent hard resets will be somewhat of a hardship.
Orbilogin.com and orbilogin.net aren't working either. I get a netgear.com error messagge saying I am not connected to the orbi wifi network. My wifi connection, ip address on the orbi subnet and the android app say otherwise.
When I use the ip address to connect to the web interface, the orbi says the password is incorrect. This is untrue unless the orbi has changed its own password. I use a password application and generator and any password changed is immediately stored. Orbi gives the option of changing the password but hangs up on the screen asking for personal information as security prompts.
8 Replies
The Orbi does not spontaneously change passwords. Use of a password manager to generate long, complicated passwords may be the problem. Since access to the web interface is limited to devices on the LAN (i.e. inside my local network), I let my web browser remember the Orbi password and it has never failed. I have seen posts about Orbi passwords not accepting certain characters.
Is there some way to create the Orbi admin password yourself rather than have the manager create something you have no control over. Mine is a phrase 25 characters long that calculations say would take about 4 billion years to guess after someone got access inside my network. (The Orbi WiFi password is similar, too.)
I can't think of a reason for the orbi to change the password and I can't explain how only that part of the config file would be corrupt. But I can't explain it any other way.
Other times this has occurred, a hard reset gets me back in and I can set a new password. If the orbi doesn't like some of the characters it would seem like it would put out an error. Instead it has always accepted the new password, I continue with reconfiguring whatever needed work and things seems fine. That would include a couple of logins with whatever the new password was. After some time passes and I need to get back in, then the password doesn't work.
I agree, there are apps and sites that don't like certain characters in a password and it isnt always clear what the rules are. But they do give an error even if they don't always cite the required password parameters which is annoying.
I have tried it with complex and simple passwords, some I created and some from the password manager. Mentioning the password manager was my attempt to explain that the password was consistent and not typo'ed. It will work during that particular session with the Orbi, whether that is 15 minutes or a couple of days. If a couple of weeks or months pass before I try to go back in, the password won't be accepted.A puzzle. One thing I have been successful at is using the Password Recovery feature. After a password is rejected three times in a row, a screen pops up where I enter the serial number (to prove that I am sitting in front of the unit I guess) and then answer two security questions. This failed the first time I tried it and my conclusion was that I simply entered answers into the two questions that were showing on the screen. The next time, I deliberately "pulled down" and selected a question, then entered the answer. When I tried Password And deliberately clicked on "Apply". Recovery after that, it worked correctly.
