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can't find circle hotspot; I have a circle device AND and netgear orbi RBR50

BenA12
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can't find circle hotspot; I have a circle device AND and netgear orbi RBR50

I already have a Circle device (got it  before circle was added to my Orbi router) and had been using it for a few months earlier this year.   I had the circle device offline for a few months, and in the mean time I got a new cell phone (andoid) and now am trying to set up my circle again using the app on my new phone, but can't find the circle hotspot--its not listed in settings>wifi.  I don't want to use the basic circle functionality that is now part of the netgear router since it doesn't offer all of the features that the circle device offers, so I want to use the device, just as i was earlier this year.

Model: RBK53| Orbi Router + 2 Satellites Orbi WiFi System
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DarrenM
Sr. NETGEAR Moderator

Re: can't find circle hotspot; I have a circle device AND and netgear orbi RBR50

You may have to contact circle support for the separate device.

 

DarrenM

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