- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: can't login as admin after firmware update
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
can't login as admin after firmware update
Hello,
last week a did a firmware update of my Orbi RBK 50.
The update was successfull but after the update i can't log in anymore at orbilogin.com with my admin.
I'm 100% sure that my password is correct. Is there anyway to resolve this?
thanks in advance.
greetings,
Maarten
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: can't login as admin after firmware update
@MaartenVerv wrote:Hello,
last week a did a firmware update of my Orbi RBK 50.
The update was successfull but after the update i can't log in anymore at orbilogin.com with my admin.
I'm 100% sure that my password is correct. Is there anyway to resolve this?
thanks in advance.
greetings,
Maarten
Perform a factory reset
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: can't login as admin after firmware update
but then i loose all of my config ... right?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: can't login as admin after firmware update
no i did not save the config 😞
i'm wondering how a firmware update can break the possibility of an admin to login in ... that's sounds to me like a huge bug
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: can't login as admin after firmware update
Can't access 192.168.1.1 or try a different browser?
@MaartenVerv wrote:Hello,
last week a did a firmware update of my Orbi RBK 50.
The update was successfull but after the update i can't log in anymore at orbilogin.com with my admin.
I'm 100% sure that my password is correct. Is there anyway to resolve this?
thanks in advance.
greetings,
Maarten
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: can't login as admin after firmware update
@MaartenVerv wrote:no i did not save the config 😞
i'm wondering how a firmware update can break the possibility of an admin to login in ... that's sounds to me like a huge bug
with NG all things are possible...then there is COVID
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: can't login as admin after firmware update
Have you tried a simple reboot (unplug devices then replug devices) on your Orbi devices before doing all the suggestions flowing from this forum? After the reboot try logging in again.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: can't login as admin after firmware update
Hi @MaartenVerv
Kindly try logging in via the Orbi app and check if it will accept your admin password.
Regards,
Blanca
Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: can't login as admin after firmware update
thanks for the suggestion but it din't help ... still can't login
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: can't login as admin after firmware update
The Orbi app won't let me in also ... still the message that my password is wrong
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: can't login as admin after firmware update
@MaartenVerv wrote:The Orbi app won't let me in also ... still the message that my password is wrong
Factory reset
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more