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Forum Discussion
connected without internet
Since 2 days my internet is conected without internet intermitent. I tried to switch chanel without success and also run restart on the wifi too... no improvement. 3 month support while i have 1 year...
ISP Modem is: Technicolor CGM4140COM
the modem is connected on bridge mode
What does "connected without Internet intermittent" mean?: I mean i no longer have internet on wifi on smartphone (galaxy s20) and I can see the small exclamation mark on the upper right corner of my device on the 4 network strength bars. When I press above it says: connected without internet. It happens randomly, intermittently.
Firmware orbi : V2.7.3.22
wizard2002 wrote:
ISP Modem is: Technicolor CGM4140COM
the modem is connected on bridge mode
Have you confirmed that?
Does the RBR50v2 show that it has an Internet connection?
What colour is the Router ring LED?
How about a network reboot?
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
I mean i no longer have internet on wifi on smartphone (galaxy s20) and I can see the small exclamation mark on the upper right corner of my device on the 4 network strength bars. When I press above it says: connected without internet. It happens randomly, intermittently.
So, not intermittent.
Which "network strength bars"? Wifi or cell network?
"connected without internet" could be either.
Can the device see the wifi SSID?
What about other wifi clients?
- Have you confirmed that?
Yes i have 100% bridge mode enabled. Works never had problem since march 2021. Until now.
Does the RBR50v2 show that it has an Internet connection?
Yes but since the problem only occur few seconds and randomly i never had time to double check on pc.
Can the device see the wifi SSID?
Yes
What colour is the Router ring LED?
No color. Led is off
What about other wifi clients?
I have seen same problem occur on the xbox console. No internet connection but solved by itself after few seconds. Happen 2 or 3 times yersterday.
I will contact my isp for more infos about internet status. But yeah hard to know where the problem come from.