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stevelawton
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connecting satellites to a new orbi router

My old Orbi Router died & I had it replaced through Netgear warranty.  Got the replacement and I can't get the satelites to connect to the new router.  I hit the synch buttons on all of them, the LED rings on the satelites & router all blinks white for a minute or so & then nothing happens - says no satelites detected.  I know they are close enough because they were connected to the old router.  Do I need to reset the satelites or something?

 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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CrimpOn
Sensei

Re: connecting satellites to a new orbi router

By "hit the sync button" you mean pressed the sync button on a satellite and then pressed the sync button on the router?

If that didn't work, then yes, I would reset the satellite and try again.

I love my Orbi.
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FURRYe38
Guru

Re: connecting satellites to a new orbi router

You should be able to sync RBSs while in the same room as the RBR initially. Then after getting them setup, place out in there remote locations. 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router


@stevelawton wrote:

My old Orbi Router died & I had it replaced through Netgear warranty.  Got the replacement and I can't get the satelites to connect to the new router.  I hit the synch buttons on all of them, the LED rings on the satelites & router all blinks white for a minute or so & then nothing happens - says no satelites detected.  I know they are close enough because they were connected to the old router.  Do I need to reset the satelites or something?

 


 

My Setup (Cable 1Gbps/50Mbps)>CM1200 v2.02.03(LAG Disabled)>RBK853 v3.2.17.12
RBK50 v2.7.2.104(WW) Circle Enabled
Additional NG HW: C7800/CM1100/CAX80/CM2000, Orbi CBK40, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
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