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failure to connect orbi to satillite
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2018-08-28
08:50 AM
2018-08-28
08:50 AM
failure to connect orbi to satillite
Purchased new on 8/22/2018. Need phone number for support.
Orbi Router can't find satellite,
DAC128
Model: RBK40| Orbi AC2200 WiFi System, RBS40| Orbi AC2200 Tri-band WiFi (Add-on Satellite)
Message 1 of 3
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2018-08-28
09:31 AM
2018-08-28
09:31 AM
Re: failure to connect orbi to satillite
What FW are you using on the router?
Was the rourter FW updated before the satellite?
Are you getting a pulsating WHITE led on top of the satellite after its ready?
Message 2 of 3
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2018-08-28
10:22 AM
2018-08-28
10:22 AM
Re: failure to connect orbi to satillite
FW is 2.1.4.16
Router was not updated.
Satellite is pulsating WHITE.
Thanks for responding, do you know of a Netgrear support phone number?
Model: RBK40| Orbi AC2200 WiFi System
Message 3 of 3
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