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lower signal strength after update to V1.3.0.12

creaky
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lower signal strength after update to V1.3.0.12

After I updated to the V1.3.0.12 firmware, my signal strength has degraded from what I presume is the router. I used to get full bars while on the floor where the router is located (and I'm usually around 15 feet from the the router through a wall - previously that area was full strength). However, downlaod speeds have not been affected. Now I get three and handoff between 2.4 and 5 seems a little more clunky. Any thoughts of causes/solutions? Thanks. 

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
Message 1 of 4

Re: lower signal strength after update to V1.3.0.12

try factiry resetting the orbi system and re do the initial setup as this may fix the issue

 

pete

Message 2 of 4
creaky
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Re: lower signal strength after update to V1.3.0.12

Did the factory reset, results pretty much the same. Maybe the next firmware update will fix this. 

Message 3 of 4
DarrenM
Sr. NETGEAR Moderator

Re: lower signal strength after update to V1.3.0.12

Hello creaky 

 

We just released 1.3.0.26 try to upgrade to that and see if you are having the same issues.

 

DarrenM

Message 4 of 4
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