occassional bad wifi

[Ron-orbi]

Is there any way to know why sometimes my wifi is not so good?

happens maybe 1% of the time

is there a log I can access?

[michaelkenward · Accepted solution]

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@Ron-orbi wrote:

Do you know of other products to detect this?

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There are plenty out there.

I'd start with a mobile phone. There is even a Netgear app (for Android at least). WiFi analytics.

Crude but a start.

[michaelkenward]

Not in Orbi systems. And most logs have limited information gathering.

Perhaps you should investigate the possibility of local wifi interference. Are there any neighbours on the same wifi channels?

[Ron-orbi]

I had not thought of that.

We live on 1 acre zoning - so houses are at least 100 feet awat

Based on advice from support, I just changed the 2.4GHZ channel from auto to 11

I don't even know if it uses 5GHZ or 2.4GHZ - do you know how I could tell which frequency was involved?

This problem only happens once in a great while.

[Ron-orbi]

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@michaelkenward wrote:

Not in Orbi systems. And most logs have limited information gathering.

Perhaps you should investigate the possibility of local wifi interference. Are there any neighbours on the same wifi channels?

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how would I know if someone else is interfering

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Can the orbi detect and change to a different frequency if that happens

Do you know of other products to detect this?

[michaelkenward · Accepted solution]

---

@Ron-orbi wrote:

Do you know of other products to detect this?

---

There are plenty out there.

I'd start with a mobile phone. There is even a Netgear app (for Android at least). WiFi analytics.

Crude but a start.