orbi RBK50: Plex media server cannot find server on smart tv and firestick

[teddylabs]

On my old router I had a plex media server running on my computer, and I was able to download the app on smart tv and firestick and play media from the computer. With orbi i receive a "cannot locate server" or server not available message. windows 10, firmware on orbi is up to date. Please help

[DarrenM]

Is there a setting in plex where you can tell it the IP address of the PC that is running the server?

DarrenM

[kcsupra]

Try restarting your Plex Media Server. Your server IP address is probably on the wrong network.

[teddylabs]

i tried restarting several times. I was curious as to whether it might make a difference if i was connected to 5 g band on orbi but 2.4 g on the plex server. Would this make a difference?

[teddylabs]

Not that I can see. This is driving me insane...there is  no reason it should not detect it on the same network

[kcsupra]

What is your Plex Media server running on?  PC?

[kcsupra]

Check your SmartTV and Firestick to see if the IP adress are all on the same network as the computer running Plex Server.

You might have hard coded an IP address on your Plex Server, which maybe on a different network.

Unplug your SmartTV and Firestick and reboot it. See if that works as well. 

[raven_au]

So your actual question is does the Orbi pass the broadcasts Plex uses to discover servers.

The answer to that is yes, I have a Plex server on my NAS working fine with Orbi.

If you have changed the IP address of the server, either intentionally or by accident, you will often find Plex Player applications break. Some Plex Players will allow you to select another server (which will often even have the same name) others are not so good at it.

You might have more luck posting to the Plex forums if my description fits what's happening to you.

Ian