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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

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orbi connectiong with alexa

bigr26
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‎2020-05-25 12:19 PM
‎2020-05-25 12:19 PM

orbi connectiong with alexa

When I am trying to connect my alexa voice by logggin on with amazon it continures to time out on the passwordl

 

Model: RBS50Y|High Performance AC3000 Outdoor WiFi Mesh Extender and Add-on Satellite
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FURRYe38
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‎2020-05-28 03:41 PM
‎2020-05-28 03:41 PM

Re: orbi connectiong with alexa

Is this the RBS40V or something different? 

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Blanca_O
NETGEAR Moderator
NETGEAR Moderator
‎2020-05-31 11:01 PM
‎2020-05-31 11:01 PM

Re: orbi connectiong with alexa

Hi @bigr26

 

Welcome to NETGEAR Community!

 

If you have RBS40V (Orbi Voice Satellite), please do the following: 

- Uninstall Amazon App on your phone and add Alexa on your Orbi voice satellite using Orbi app. Once done, reinstall Amazon app. 

- Kindly try setting it up using an Android phone. 

 

Similar thread: https://community.netgear.com/t5/Orbi-Voice-WiFi-Meets-HiFI/Trouble-setting-up-Alexa-on-Orbi-Voice/m...

 

Please let us know how it goes. 

 

Regards,
Blanca
Community Team

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