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orbi satellite rbs50 led issue

Donathon
Luminary

orbi satellite rbs50 led issue

My  6 month oldorbi rbs50 setellite router led lights just started to keep coming on and cycling through the colors.  I dont remember this happening before  Things seem to work ok.  Is this normal?

Thanks

Message 1 of 7
DarrenM
Sr. NETGEAR Moderator

Re: orbi satellite rbs50 led issue

Hello Donathon

 

How often is it happening? is it mostly one color?

 

DarrenM

Message 2 of 7
Donathon
Luminary

Re: orbi satellite rbs50 led issue

lights seem to cycle between: none, blue, magenta

multiple times a day, 24/7.   However, I looked at the Orbi app when lites are on and it showes a satellite connected.

Donathon

 


@DarrenM wrote:

Hello Donathon

 

How often is it happening? is it mostly one color?

 

DarrenM


 

Message 3 of 7
DarrenM
Sr. NETGEAR Moderator

Re: orbi satellite rbs50 led issue

I would try to factory reset the satellite and then resync it see if that helps.

 

DarrenM

Message 4 of 7
Donathon
Luminary

Re: orbi satellite rbs50 led issue

Reset and still happening.  Frustrating part is I cant find a way to make a warranty claim. 

Any thoughts?

Message 5 of 7
DarrenM
Sr. NETGEAR Moderator

Re: orbi satellite rbs50 led issue

Hello Donathon

 

I have sent you a PM.

 

DarrenM

Message 6 of 7
Acdc2704
Luminary

Re: orbi satellite rbs50 led issue

I’m having the same issue as this. Any ideas?
Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
Message 7 of 7
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