×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

password factory reset

OrbiDanO
Aspirant

password factory reset

My Orbi is over a year old but recently changed internet cable provider.  When they installed internet I changed modem and when they connected the service they had to reset my Orbi router to get it to sync.  I don't know what password they used but my factory password does not work anymore.  I want to establish my own Orbi password now but the Netgear support instructions don't seem to cooperate.  How do I reset the Orbi password?

 

Message 1 of 4
FURRYe38
Guru

Re: password factory reset

What Orbi model do you have? Be sure you are posting in the right forum for your product model.

Thank you. 

Message 2 of 4
OrbiDanO
Aspirant

Re: password factory reset

I was able to reset password by using the step by step instructions I accidentally found on the Orbi Netgear app on my phone.  It was very helpful and worked the very first try.  Thanks for the reply!

Message 3 of 4
FURRYe38
Guru

Re: password factory reset

Glad you got it going. Be sure to visit the correct Orbi forums for your model Orbi:

https://community.netgear.com/t5/Mesh-WiFi-Systems/ct-p/home-orbi

 

Enjoy. 

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 468 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7