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Forum Discussion
product support contact info
Just purchased the Orbi RBK22 and setup. Have some issues that I would prefer to talk to tech support about but absolutely cannot even find email or chat contact info, much less a phone number for t...
when i click on get support nothing happens
DoggieCM wrote:
when i click on get support nothing happens
So what happens after clicking on "Contact Support" in the following page:
You should get the following page:
Then if you select "Get Help on my NETGEAR product" you should get the following page:
Where you can select one of your registered products from the drop down menu. After that you'll get "Suggested Answers from our Knowledge base:"
If you don't find any answer to your issue then you can click on "I cannot find an answer to my problem, I would like to contact NETGEAR support" so you will get a number of contact alternatives as follows:
I hope that this helps!
Good luck
Hi
I get exactly the same problem, i.e. in my account, I press 'My Support', then hit the blue 'Contact Support' button and nothing happens.. just left with blank white space below the button..
I need support as my extra satellite RBS40 is working fine, but is invisable on the app
Try using a different browser. I'm using Opera and pressing My Support shows the page and a blue button for Contact Support.
geordieinafrica wrote:
Hi
I get exactly the same problem, i.e. in my account, I press 'My Support', then hit the blue 'Contact Support' button and nothing happens.. just left with blank white space below the button..
I need support as my extra satellite RBS40 is working fine, but is invisable on the app
Hi Furry
Now why did I not think of that !?
I was using Chrome, I tried on Firefox and it worked perfectly.
Thank you
Ticket now issued to support
