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Orbi WiFi 7 RBE973
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Re: "404 not found" when trying to access adminpages

Retired_Member
Not applicable

"404 not found" when trying to access adminpages

Hi

 

My router suddenly started to show a 404 Not Found when I try to login to adminpages. I asks for username and password and then show 404 Not found. Also tried to access the debug page https://192.168.1.1/debug.htm and I then get a "500 Internal Server Error". Anyone have a clue, as I dont want to factoryreset?

 

AJ

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 7
FURRYe38
Guru

Re: "404 not found" when trying to access adminpages

What Firmware is currently loaded?

Does http://192.168.1.1/debug.htm work? Don't use HTTPS. 

 

What browser are you using? Try IE11, FireFox or Opera.

Be sure to clear ALL browser caches, exit the browser then re-launch and navigate to the RBRs web page.

 

Message 2 of 7
Retired_Member
Not applicable

Re: "404 not found" when trying to access adminpages

Firmware: 2.5.1.8

Same problem with http://
Get 500 Internal Server Error

The orbi app also have problem and cannot login anymore. Reboot tried also, but no go
Message 3 of 7
FURRYe38
Guru

Re: "404 not found" when trying to access adminpages

The RBR is in a bad state, press the reset button in back for 15 seconds then release. Use a wired PC and setup the RBR from scratch. 

Message 4 of 7
FURRYe38
Guru

Re: "404 not found" when trying to access adminpages

Any progress on this? 


@Retired_Member wrote:
Firmware: 2.5.1.8

Same problem with http://
Get 500 Internal Server Error

The orbi app also have problem and cannot login anymore. Reboot tried also, but no go

 

Message 5 of 7
Retired_Member
Not applicable

Re: "404 not found" when trying to access adminpages

No progress at the moment, I hope not to lose all my config and do a factory reset. Internet is working as normal but unable to do any changes 🙂
Message 6 of 7
FURRYe38
Guru

Re: "404 not found" when trying to access adminpages

I know. A reset will be needed. After doing a reset, and you get things set back up again, please do a backup configuration to file. So if next time something happens and a reset is needed again, you can just load everything up from the back up file. Saves time and headache. 

 

Good Luck. 

Message 7 of 7
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