×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

Re: "something went wrong" error when trying to login

airbornewilly
Follower

"something went wrong" error when trying to login

Hi,

 

I am trying to change my email address for MYNETGEAR account so it will update on my Orbi as well but everytime I try to login with my I get an error that says "something went wrong, please try again". I have tried the "forgot my password" link several times but it still doesn't work even after changing my password. Thanks in advance.

Message 1 of 6
FURRYe38
Guru

Re: "something went wrong" error when trying to login

Message 2 of 6
Blanca_O
NETGEAR Moderator

Re: "something went wrong" error when trying to login

Hi @airbornewilly

 

Please check your inbox. 

 

Regards, 
Blanca 
Community Team
 

Message 3 of 6
Simohammed
Initiate

Re: "something went wrong" error when trying to login

I am experiencing same errors today after resetting my password. can you assist?

 

Thank you!

Model: RBK53| Orbi Router + 2 Satellites Orbi WiFi System
Message 4 of 6
Simohammed
Initiate

Re: "something went wrong" error when trying to login

Nevermind, it got cleared on it's own after waiting for a while.

 

Thanks!

Message 5 of 6
CD-NG
Aspirant

Re: "something went wrong" error when trying to login

Yup, waiting for a while made this message go away. It would've been nice to have a message, please wait a few minutes and then retry as part of that message.

Model: EX8000|AC3000 Nighthawk X6S Tri Band WiFi Mesh Extender
Message 6 of 6
Top Contributors
Discussion stats
  • 5 replies
  • 4276 views
  • 2 kudos
  • 5 in conversation
Announcements

Orbi WiFi 7