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Re: router won't connect to modem
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2019-06-16
08:06 AM
2019-06-16
08:06 AM
I recently moved and recieved a new modem from specrtrum. i have an older netgear router that will connect to modem fine. My orbi will not connect to the internet. any suggestions?
Solved! Go to Solution.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 7
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2019-06-18
01:58 AM
2019-06-18
01:58 AM
I got it connected. Thanks for your reply. I had to delete and reinstall the app in order to re set up the router. All is good. Thanks again.
Message 7 of 7
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2019-06-16
10:27 AM
2019-06-16
10:27 AM
Re: router won't connect to modem
What is the brand and model of the new modem? Is it a modem only or does it have a router as well?
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2019-06-16
11:28 AM
2019-06-16
11:28 AM
Re: router won't connect to modem
its a hiltron technologies. i couldn't find a model number. its internet and voice only. No cable.
Message 3 of 7
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2019-06-16
12:18 PM
2019-06-16
12:18 PM
Re: router won't connect to modem
How many Ethernet port does the modem have in the back?
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2019-06-16
01:32 PM
2019-06-16
01:32 PM
Re: router won't connect to modem
It on;y has one ehternet port.
Message 5 of 7
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2019-06-16
02:30 PM
2019-06-16
02:30 PM
Re: router won't connect to modem
- Are you able to access internet when you connect a computer directly to the modem?
- When you connect Orbi to the modem, will the LED ring on the Orbi Router light any color? Does the LED ring color change if Orbi is connected or not?
- Are you able to connect to the Orbi web GUI by browsing to 192.168.1.1 or orbilogin.com?
Message 6 of 7
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2019-06-18
01:58 AM
2019-06-18
01:58 AM
I got it connected. Thanks for your reply. I had to delete and reinstall the app in order to re set up the router. All is good. Thanks again.
Message 7 of 7
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