security arm

[drfardad]

how do i change the Arm security service.  some websites are being blocked.  unable to make the change on my orbi mobile app

[FURRYe38]

Security arm? Do you mean wifi security mode? 

WIfi security mode would not be blocking web sites.

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

To make changes to the RBR router, you need to use a PC or laptop and a web browser and log into the RBRs web page to make changes. 

[CrimpOn]

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@drfardad wrote:

how do i change the Arm security service.  some websites are being blocked.  unable to make the change on my orbi mobile app

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If "Arm" refers to Bitdefender Armor, there is a community forum devoted entirely to this product:

https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor 

(I have never activated Armor, but...) My understanding is that the Orbi app has a method to disable Armor and people have reported both success and failure using the app to do that.  In that case, it is time to get out the paperclip, do a Factory Reset, and set the Orbi up and not activate Armor this time.

Or... maybe someone on the Armor forum will have a better answer!

[FURRYe38]

Who da thunk. 

Thanks ChrimpOn.