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slow wifi speed using Orbi AC3000

slow_wifi_speed
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slow wifi speed using Orbi AC3000

Hi, I have a very unique and frustrating issue which I am hoping to resolve. I don’t believe that I am the only one facing this issue so I hope my post will help others also. My current problem is; my WIFI is very slow or significantly slower than the service plan I have subscribed to. I am posting the following problem on the xfinity board, Netgear Orbi support and Arris SB8200 support board. I’m hoping that we can isolate the root cause of my slow WIFI / internet speed and be able to leverage the full amount I am paying every month. Background information I currently have 7 devices around the house consisting of; iPhones, ipads, smart TV, XBOX, personal and work computers. I currently have subscribed to the xfinity internet service with the Blast. This plan outlines internet speeds of 250 MBPS download and 10 MBPS upload. I have the Arris SB8200 cable modem, and the Orbi AC3000 (RBR50 router and 2 RBS50 Satellites). The Orbi Router is connected to the SB8200 Cable Modem. Performance statistics When I connect my MacBook Pro computer (via hard RJ45 Cat5e cable) to the SB8200 cable modem, I am able to achieve internet speeds of 250+ MBPS download and 10+ MBPS uploads. This is the perfect world. When I connect my MacBook Pro computer (via RJ45 Cat5e cable) to the Orbi router, I am only able to achieve internet speeds of 35 MBPS download and 10-11 MBPS upload. This is not the perfect world. When I connect my MacBook pro computer via WIFI I am only able to achieve internet speeds of 35 MBPS download and 10-11 MBPS upload. This is not the perfect world. It appears that all these devices are not working well together. Is there something that I can adjust to help me achieve the 250 MBPS speed that I am paying for on a monthly basis? I am happy to provide any supporting information to work through this issue. Any help or advise anybody can provide would be greatly appreciated. Yours truly, Frustrated user

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FURRYe38
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Re: slow wifi speed using Orbi AC3000

Please post here:

https://community.netgear.com/t5/Orbi/Slow-wifi-speeds-when-using-Orbi-AC3000-RBR50-and-2-RBS50-and/...

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RBK752(v.5) | Switches NG GS105/8 and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

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