sonos play 5 gen 2 will not connect to orbi

[rbachone]

My Equipment: Spectrum Cable (400Mb/20Mb) Arris SB8200 DOCSIS 3.1, Orbi RBR40 running as router firmware V2.5.1.22, w/3 x RBS50 Netgear prosafe 16 port switch

my issue after spending 3 days with SONOS trying to connect a new ARC soundbar to my existing system
I was forced to update from S1 to S2 app

in the process every speaker was reset so ended up setting up a new system
reverted back to my old soundbar the ARC is going back
everything is connected except 2 PLAY 5 Gen 2
the sonos app finds them and dies in the final stage of connecting
I have tried plugging these in directly to the ORBI also tried connecting to the switch I can connect 1 but not the second one

[Mstrbig]

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@rbachone wrote:

I have tried plugging these in directly to the ORBI also tried connecting to the switch I can connect 1 but not the second one

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I'm not too familiar with your SONOS setup, but is there a way to indivisually reset the speakers? It souns like stored settings are pre=venting you from setting them up, otherwise they should connect wired. 

Also, do you have any firewall settings, circle or armor enabled, static IP settings, etc. on the Orbi?

[rbachone]

yes each speaker was reset individually as well as the app being reset I have turned off all firewall to get this done

[Mstrbig]

I found this searching the forum:

https://community.netgear.com/t5/Orbi/Sonos-can-t-connect-to-Orbi/m-p/1769478#M64789

[rbachone]

yup I found that as well before I posted because none of the existing "fixes" did anything for my issue