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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
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unable to update firmware to 2.5

Daisey
Follower

unable to update firmware to 2.5

I have tried several times. my moblile indiacates that the update was successful but when I check back in settings it shows that I am still on 2.3

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plemans
Guru

Re: unable to update firmware to 2.5

What orbi system do you have? (model)

I'd highly recommend against updating using the app or over wireless. When we see corrupt firmware issues, it tends to be when people updating over wifi or using the app. 

 

You can manually update if if you'd like. The instructions are here: 

https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-co...

 

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