\n
DarEX wrote:
\nSo trying to connect directly in admin portal to PC via orbilogin...... I have the wifi network working but now cant manage it. So i connect direct via ethernet and get a orbilogin.net logon page,, but asks for user name and password. I have fed it correct wifi and password settings and admin/password but authorization required keeps repeating.
\n\n
During the initial configuration 2 years ago, the web portal password was changed from \"password\" to something more private. Many times users do not realize that they are supposed to specifically select which of the password recovery prompts they want to use and provide the answers. Not knowing the admin password means you need to perform a Factory Reset
\nhttps://www.youtube.com/watch?v=cMw4ePACgc4
\nAfter the power LED on the back goes through the turn amber, begin to blink stages, use a PC that is wired directly to the router for the setup.
\n\n
FURRYe38 is correct that two routers can present issues in certain circumstances. Google \"Double NAT\" or see:
\nhttps://kb.netgear.com/30186/What-is-Double-NAT
\nThousands of customers are not bothered by Double NAT because they have no need to do the activities that it makes impossible. If they do need these capabilities, then removing Double NAT is the solution.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2021-10-04T08:18:49.247-07:00","lastPublishTime":"2021-10-04T08:18:49.247-07:00","metrics":{"__typename":"MessageMetrics","views":1300},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwzfDM5OjF8aW50LDIxNDczNDQsMjE0NzM0NA","node":{"__ref":"AcceptedSolutionMessage:message:2147344"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2147344":{"__typename":"ModerationData","id":"moderation_data:2147344","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:2147344":{"__typename":"AcceptedSolutionMessage","uid":2147344,"id":"message:2147344","entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:Orbi/message:2147057/message:2147344","revisionNum":1,"author":{"__ref":"User:user:982692"},"readOnly":false,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Orbi"},"parent":{"__ref":"ForumReplyMessage:message:2147213"},"conversation":{"__ref":"Conversation:conversation:2147057"},"subject":"Re: use orbilogin net to PC after reset","moderationData":{"__ref":"ModerationData:moderation_data:2147344"},"body":"Thanks for the replies crimp on and Furrye38
You both are correct and very helpful in helping me diagnose the issue.
I did set a different user password two years ago, but aparently my reset to factory attempts did not clear this,,, ( maybe user error although i did follow that you tube. .... My concern re me following instructions was after using paper clip to get flashing amber i waited a long time for the unit to repower up, but in the end i turned the push button off and on ( so i may have not let it cycle out completely.)
I have modem wifi disabled and have tried bridged and AP mode - and I have wifi from orbi mesh network working fine -- but the orbi modem interface could be playing havoc with my trying to directly connect to orgilogin.net.
The situation is now resolved thank you. Issues included
admin password change kept on being remembered.... I still haven't managed to find the password recovery steps to apply for next time. ( i will look again to insert this elelent )
Firmware upgrade added into the mix ( and the satelitte not updating).
Settings bewteen orbi and modem - problems getting to the orbi admin portal
problems with the orbi app (my uninstall of the android app and reinstall may have found discrepencies in the firmware
So a bit of human error, and a couple of probably unrelated but untimely hicoughs caused my grief. Many thanks for your assistance
Cheers Darryl
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\n
DarEX wrote:
\nI still haven't managed to find the password recovery steps to apply for next time. ( i will look again to insert this elelent )
\n
On the Orbi web interface, the Advanced Tab, Administration Menu, select Set Password.
\nEnter the password, then enter the same password two more times.
\nCheck the box Enable Password Reset, which will bring up the two security questions.
\nUse the 'down arrow' to specifically choose which one of each set of questions to use.
\nFill in the answer. Be alert to Capital Letters.
\nClick \"Apply\" at the top.
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