Reply

using 2.4 vs 5 Ghz..

macjohn
Guide

using 2.4 vs 5 Ghz..

Hello,

I have a few devices which operate only on the 2.4 Gz band...how do I ensure that these devices will only connect via 2.4 and not try to

connect via 5 ? None of them are showing up as connected to my wi-fi network because they seem to always try to connect to 5.0.

Thank you for any help.

Model: RBR50| Orbi AC3000 Tri-band WiFi (Router Only)
Message 1 of 6
FURRYe38
Guru

Re: using 2.4 vs 5 Ghz..

If the devices only support 2.4Ghz and don't have any 5Ghz hardware support, then they will only see the 2.4Ghz radio. 

 

 

Try setting manual channel 1, 6 or 11 on 2.4Ghz.

Try setting WPA and TPIK first then try WPA2 and AES only. You can disable WPA temporarily to see if your devices will connect here.

 

 

You can try setting the power for the 5Ghz radio from 100% to say 25% temporarily if you think this might help. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK953 (Router Mode) 2.5Gb Wired Backhaul | Switches NG GS105/8, GS308v3, GS110MX and XS505M | XR1000 (Router Mode) and RBK853 AP Mode  | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 2 of 6
ekhalil
Master

Re: using 2.4 vs 5 Ghz..

A device that has single band support (2.4 GHz) will never try to connect using 5 GHz band.

My Setup Internet Fiber ONT 250↓/250↑ISP Telenor | Wifi Router Orbi RBR850 + RBS850 + 2x RBS750 + 3xRBS350, Wired/Wireless BH / Orbi RBR50 + 6x RBS50 + RBS40V + RBS50Y, Wired/Wireless BH | Switches NG GS208Time Zone CET (Sweden)

Message 3 of 6
macjohn
Guide

Re: using 2.4 vs 5 Ghz..

Hello, 

I appreciate everyone's replies and suggestions; I will try them...

If my devices (Nest Protect CO/smoke alarms) are not connectiing to my wireless network and they are only able to via 2.4Gz band why won't they show up on my list of attached devices ? They can talk to each other, but just won't show up on my network. 

Model: RBR50| Orbi AC3000 Tri-band WiFi (Router Only)
Message 4 of 6
ekhalil
Master

Re: using 2.4 vs 5 Ghz..

This can be caused by that your Nest Protect devices were previously connected to another router with the same SSID?
Please check this:
https://community.netgear.com/t5/Orbi/Orbi-and-Nest-Protect-issues/m-p/1159980/highlight/true#M857

My Setup Internet Fiber ONT 250↓/250↑ISP Telenor | Wifi Router Orbi RBR850 + RBS850 + 2x RBS750 + 3xRBS350, Wired/Wireless BH / Orbi RBR50 + 6x RBS50 + RBS40V + RBS50Y, Wired/Wireless BH | Switches NG GS208Time Zone CET (Sweden)

Message 5 of 6
macjohn
Guide

Re: using 2.4 vs 5 Ghz..

Hi,

Thank you for the link...earlier this year I had done what is described several times and the products show up on my attached devices list for 

about 2 minutes, then are removed from the list back onto my un-attached list. It is frustrating, 

Thanks again, and I will attempt another re-set...I appreciate your input

Model: RBR50| Orbi AC3000 Tri-band WiFi (Router Only)
Message 6 of 6
Top Contributors
Discussion stats
  • 5 replies
  • 1601 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 6E