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weak signal

aiof1992
Aspirant

weak signal

hi

i have one Orbi router  and 3 satellite but the signal is week on my villa i move it around nut same thing no improvement i believe i cant add more satellites i wonder if i add range extender will help or other solution 

 

Thank you

Model: CATRBR50-100NAS|Orbi Premium CAT5e Flat Ethernet Cable
Message 1 of 4
FURRYe38
Guru

Re: weak signal

Which model Orbi do you have?

 

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

 

Message 2 of 4
aiof1992
Aspirant

Re: weak signal

Which model Orbi do you have?

RBS50

What Firmware is currently loaded?

2.1.4.16_1.1.23
What is the Mfr and model# of the ISP modem the NG router is connected too?

Do not know
Is the Orbi system operating in Router or AP mode?

Router

What is the size of your home? Sq Ft?

+- 25 sq ft
What is the distance between the router and satellite(s)?

less than 20 ft

Model: A6200|802.11ac Dual Band WiFi USB Adapter
Message 3 of 4
FURRYe38
Guru

Re: weak signal


@aiof1992 wrote:

Which model Orbi do you have?

RBS50

What Firmware is currently loaded?

2.1.4.16_1.1.23 There is newer version of FW available. You may want to update the RBS then RBR. v30 is the most current version
What is the Mfr and model# of the ISP modem the NG router is connected too?

Do not know Please find out this information. Would be helpful. 
Is the Orbi system operating in Router or AP mode?

Router

What is the size of your home? Sq Ft?

+- 25 sq ft 2500sq ft? 
What is the distance between the router and satellite(s)?

less than 20 ft 20 feet is too close between the RBR and RBS. Place the RBS out at 30 feet to start. 


 

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