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Arlo pro base station VMB3000 won't connect to network

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  • ‎2018-07-18 02:08 PM
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ivanhandler
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‎2018-07-18 02:08 PM

The base station went offline last night around midnight.  I have rebooted the base station several times, plugged and unplugged the ethernet cable.  The internet led never comes on at all -- it's not green or amber.  What can I do?

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jguerdat
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‎2018-07-19 05:13 AM

Turn you modem, router and base off and then back on in that order, letting each complete its process before starting the next. If still no good, try a different Ethernet cable and router port. If still no good, open a case with support here.

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