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Re: Bonjour device discovery issue

Haree2010
Tutor

Bonjour device discovery issue

Hi, I have recently replace an old L2/L3 switch with Netgear GS752TPV3. Bonjour devices such as printers and other devices fails to be discovered by some computers. It used to work fine on the old switch. I couldn't find any mDNS settings on this switch. Any help would be greatly appreciated.

 

TIA

Message 1 of 11

Accepted Solutions
schumaku
Guru

Re: Bonjour device discovery issue


@Haree2010 wrote:

Firmware Version  V6.1.0.10

Current firmware is v6.2.0.36, so time for an update is long overdue.

View solution in original post

Message 4 of 11

All Replies
schumaku
Guru

Re: Bonjour device discovery issue

Firmware version?

Using the default VLAN and config?

Message 2 of 11
Haree2010
Tutor

Re: Bonjour device discovery issue

Firmware Version  V6.1.0.10

 

I did not do any major configuration changes except changing the IP address. Everything else is on default.

Message 3 of 11
schumaku
Guru

Re: Bonjour device discovery issue


@Haree2010 wrote:

Firmware Version  V6.1.0.10

Current firmware is v6.2.0.36, so time for an update is long overdue.

Message 4 of 11
Haree2010
Tutor

Re: Bonjour device discovery issue

Will update to the latest firmware and post the results here. Thanks.

Message 5 of 11
RennaD
NETGEAR Moderator

Re: Bonjour device discovery issue

Hi @Haree2010,

 

Welcome to the NETGEAR Community! 🙂

 

There was indeed a fix related to multicast control packets on firmware version 6.2.0.24.

 

Were you able to update to the latest version 6.2.0.36 and did it help with the issue you reported?

 


Have a lovely day,
RennaD
Netgear Team 

Message 6 of 11
Haree2010
Tutor

Re: Bonjour device discovery issue

Hi Renna,

 

Thank you for your reply. It's good to hear that there was a fix in the latest firmware. I did not update the firmware as the switch also developed an issue with the port LEDs. Netgear agreed to send a replacement. I will check and update the firmware on the new switch and will post the results here.

 

Thanks! 

Message 7 of 11
RennaD
NETGEAR Moderator

Re: Bonjour device discovery issue

Hi @Haree2010,

 

Once you received the replacement switch, go ahead and update it to the latest using the link below:


https://kb.netgear.com/000066329/GS728TPv3-GS728TPPv3-GS752TPv3-GS752TPPv3-Firmware-version-6-2-0-36

 


Have a lovely day,
RennaD
Netgear Team 

Message 8 of 11
Haree2010
Tutor

Re: Bonjour device discovery issue

Hi guys, updating to the latest firmware fixed the issue on both old and new switch. Port LEDs are working fine on the new switch. However now the replacement switch I have received is already registered on someone else's account.

Message 9 of 11
schumaku
Guru

Re: Bonjour device discovery issue


@Haree2010 wrote:

However now the replacement switch I have received is already registered on someone else's account.


The warranty replacements you receive from Netgear are already registered to -your- account (and with the same warranty and support time endorsements as the one replaced).

Message 10 of 11
Haree2010
Tutor

Re: Bonjour device discovery issue

Hi, I can see it under my registered products now. Thanks.

Message 11 of 11
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