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Orbi WiFi 7 RBE973
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Cable Test - No Port Found

spitimou
Follower

Cable Test - No Port Found

I had successfully used the Cable Test feature on our switch when I installed it a few months ago, just trying it on a few ports. Today, when I went to run some tests I get "port not found" no matter what port I try to test. I can't find any information about this problem. Does anyone know why this is happening and how I can fix it? Maybe it's related to some setting I'm overlooking?

 

Model: GS324T|NETGEAR® S350 Series 24-Port Gigabit Ethernet Smart Managed Pro Switch with 2 SFP Ports
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schumaku
Guru

Re: Cable Test - No Port Found

For what it's worth, provide details like current active firmware and web browser with version.

 

If you have current firmware on the device, for a test you could roll-back to the previous firmware (is using the two partitions in a smart way this should be easy) might revert to GS324T GS324TP Firmware Version 1.0.0.27 when this feature was introduced.

 

Open a support ticket on https://www.netgear.com/support/contact.aspx

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