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Cannot create backup from NETGEAR GS724T configuration.

Rostam
Tutor

Cannot create backup from NETGEAR GS724T configuration.

Hello,
I cannot create backup from NETGEAR GS724T configuration. Get an error

Can anyone help please?

Netgear Error.png

Thanks

 

Model: GS724T|24-port Gigabit Smart Switch
Message 1 of 7

Accepted Solutions
Rostam
Tutor

Re: Cannot create backup from NETGEAR GS724T configuration.

I found a way to fix the issue. I had to use old versions of Internet Explorer to be able to do that.

Thank you!

View solution in original post

Message 6 of 7

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DaneA
NETGEAR Employee Retired

Re: Cannot create backup from NETGEAR GS724T configuration.

@Rostam,

 

What is the current firmware version of your GS724T?

 

To backup the configuration file from the GS724T, on the web-GUI, go to Maintenance > Upload > HTTP File Upload.  On the File Type list, select Text Configuration and click Apply.  

 

To restore the configuration file to the GS724T, on the web-GUI, go to Maintenance > Download > HTTP File Download.  On the File Type list, select Text Configuration. Then, click the Browse button to locate the configuration file and click Apply.  

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 2 of 7
Rostam
Tutor

Re: Cannot create backup from NETGEAR GS724TS configuration.

Software version: V5.1.0.2

Boot ver: 1.0.2.0

Hardware version: 00.00.01

 

Thanks

Message 3 of 7
schumaku
Guru

Re: Cannot create backup from NETGEAR GS724T configuration.

Any Magic Internet "security" code blocking certain files, extensions, content, JavaScript, ... on your computer, or on a Proxy?

Message 4 of 7
DaneA
NETGEAR Employee Retired

Re: Cannot create backup from NETGEAR GS724T configuration.

  @Rostam,

 

Just want to follow-up on this.  Kindly try to update the firmware of your GS724TS to the latest version in a ladderized manner.  First, update the firmware from v5.1.0.2 to v5.2.0.5.  Then, update the firmware from v5.2.0.5 to v5.2.0.8 and so on until you update to the latest version which is v5.2.0.11.  Then check if you can now create a backup of the configuration.

 

You can download the GS724TS firmware versions here

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 5 of 7
Rostam
Tutor

Re: Cannot create backup from NETGEAR GS724T configuration.

I found a way to fix the issue. I had to use old versions of Internet Explorer to be able to do that.

Thank you!

Message 6 of 7
schumaku
Guru

Re: Cannot create backup from NETGEAR GS724T configuration.


@Rostam wrote:

I found a way to fix the issue. I had to use old versions of Internet Explorer to be able to do that.


This helped to backup and install the current firmware finally - which allows to backup using current browser then again?

Message 7 of 7
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