GS108Ev3: no access after firmware update

[Retired_Member]

Hello,

I have updated the firmware of my a.m. switch two days ago.

Since then I cannot access the configuration website anymore.

The switch as such is working, but the website is not accessible.
The IP address is correct, my router lists the switch still under network devices.

Any idea how to access the configuration website?

Thank you and best regards,
Falk

[plemans]

Did you try a different device or browser? 

Usually the first thing we recommend when there's issues after a firmware change is a factory reset, did you try that? 

[Retired_Member]

I have tried from various browsers and even laptops. The problem is the same.

I did not do a factory reset. Won't that delete the firmware upgrade as well?

Furthermore I do not have physical access to the switch, hence I am not able to carry out a reset now.

[schumaku]

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@Retired_Member wrote:

I did not do a factory reset. Won't that delete the firmware upgrade as well?

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No.

From the community prospective, some information on how the firmware update was applied.

[Bockeman]

I also had no access after firmware upgrade.  Thanks to @tmittelstaedt for providing the solution.

Bad-update-on-8-port-Gs108eV3