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Re: JGS524v2 ProSafe Gigabit Ethernet Switch Speed Issue

Texarback
Aspirant

JGS524v2 ProSafe Gigabit Ethernet Switch Speed Issue

First, I apologize if this is in the wrong "location".  Nothing seemed to fit.

 

Issue: my ProSafe Gigabit Ethernet Switch (JGS524v2) won't allow for speeds greater than about 30-50 mbps.  When I run the ProSafe program, the switch is undetected.

 

Need: How do I get the switch to pass through at the 1 gb speed I'm paying for?

 

Setup:  Netgear Nighthawk Mulit-Gig Cable Modem (CM2000) -> Netgear Nighthawk Wireless Router (R7000) ->  ProSafe Gigabit Ethernet Switch (JGS524v2) -> multiple devices

 

Facts: I average 900 mbps if I connect my devices directly to the modem and I average 900 mbps if I connect my devices directly to the Wireless Router.   The switch is clearly the bottleneck and the light for each active Ethernet port stay orange (< 100 mbps).  

 

I've ruled out cabling issues as I have no issues when I remove the switch and use existing cables.  


I'm not a networking guy so this has become a frustration.  Any help/guidance is appreciated.

 

Message 1 of 3
schumaku
Guru

Re: JGS524v2 ProSafe Gigabit Ethernet Switch Speed Issue


@Texarback wrote:
  When I run the ProSafe program, the switch is undetected.

Not that this does change or magically fix anything: Scratch this obsolete ProSAFE Plus Utility application

(This product/software is end-of-life) and use only the NETGEAR Switch Discovery Tool (NSDT) instead.

Message 2 of 3
Texarback
Aspirant

Re: JGS524v2 ProSafe Gigabit Ethernet Switch Speed Issue

Sorry, I should have included that I have tried that too.  It doesn't detect the switch either.

 

Could this be a modem or wireless router issue?  Regardless of having the switch after the modem or after the wireless router, the switch remains undetectable when I run the program(s).  Could it be a CPU issue?

Message 3 of 3
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