Come on @AnishaA this can't be true. Work internally so Netgear does either publish up2date LoV on a regular base. Stop this waste of bandwidth for your customers, and for your active community members. Most users devices are long out of the free support window. Requesting your customers to contact support for a LoV is a waste of expensive time and resources for everybody.
If your issue is resolved please close the thread by clicking "Accept as solution".
Hunting for KPI points can't be seen as customer friendly dear Anisha. Your advise is honestly said non-professional and an affront to your customers and to the friends of Netgear spending many hours a day helping your customers for free. Unpaid. Rarely a warm hand with a thank you. No appreciation. Nothing, When I read such proposals - by people PAID by Netgear - I must stop my activities here, better now than tomorrow.
@ChristineT Please provide the tools and appropriate training to the reps talking on behalf of Netgear here.
Kindly download the Letter of Volatility for the GS305Pv2 switch on this link to get the LoV. It will expire in 24 hours. If you could not access the link or if it gets expired please let us know we will provide you the link again.
