MS510TXUP doesn't communicate with VRRP routers

[JokingStarry]

Hi,

I have noticed that the switch cannot communicate with any VRRP router.
I mean any device with a MAC address of 00-00-5E-00-01-XX.

The switch simply sends ARP packets over and over, but does not accept a response with that MAC address.

No network packet for the destination IP address ever leaves the switch and it claims that a connection timeout has occurred.

There is no problem communicating with the same target host and its physical interface.
I have other Netgear devices, such as the GS752TPP, connected on this network and they work as intended.

Any possible solution to this problem, perhaps a software update?

[schumaku]

Undoubted, a valid Virtual Router MAC address  https://datatracker.ietf.org/doc/html/rfc3768#section-7.3 ... work for Netgear Switch engineering. @BretD please handle it accordingly, thank you!

[BrianL]

Hi @JokingStarry,

Have you contacted support about this?

Kind regards,

BrianL

[JokingStarry]

Hi @BrianL ,

I haven't yet made contact.
I have another urgent support case open and am waiting for a solution.

But I intend to do it soon.

Kind regards,

@JokingStarry 

[JokingStarry]

I have checked and cannot do so as the switch's support period has come to an end.
I do not have a support subscription unfortunately.

[schumaku]

Dear @BrianL 

Please push this push this issue (IMHO bug!) to the Smart Switch Engineering team.

-Kurt