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S3300-52X-PoE+ (GS752TXP) - No PoE

LSAVS
Aspirant

S3300-52X-PoE+ (GS752TXP) - No PoE

Hi Folks - I'm having an issue with an S3300 not providing any PoE.  The non-PoE devices show up but anything PoE powered isn't showing up in the switch.  I haven't seen any alarms but noticed in the System Info page under power supplies a line that says basically  RPS4000 Not powered. Feels like there is a power supply in the S3300 that isn't getting power.  Any docs I read seem to indicate one AC power outlet but as I am remote, I cann't see 1st hand, so I am assuming it is split off from the main power supply.  Could this be the source of my PoE issue? Thanks!

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LSAVS
Aspirant

Re: S3300-52X-PoE+ (GS752TXP) - No PoE

PoE Config show blank for Power Status., Power source = Main AC.

Message 2 of 3
DaneA
NETGEAR Employee Retired

Re: S3300-52X-PoE+ (GS752TXP) - No PoE

@LSAVS,

 

Welcome to the community! 🙂

 

What is the current firmware version of your S3300-52X-PoE+ (GS752TXP)?  If its not yet the latest version, I suggest you to update it then check if the same problem will occur.  The latest S3300-52X-PoE+ firmware is v6.6.4.28 and you can download it here.  

 

Also, you may try to perform a factory reset on your S3300-52X-PoE+ (GS752TXP) then observe it helps.

 

 

Regards,

 

DaneA

NETGEAR Community Team

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