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Re: S3300-52X-PoE+ ProSAFE Password wont work after reboot

JDGT
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Aspirant
‎2022-05-19 05:27 PM
‎2022-05-19 05:27 PM

S3300-52X-PoE+ ProSAFE Password wont work after reboot

I recently updated our managed switch to 6.6.4.26 and our password will not allow us to login after it rebooted.

 

Could I please get some assistance how to mitigate this?

Model: S3300-52X (GS752TX)|ProSafe 48 ports stackable smart switches
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JohnC_V
NETGEAR Moderator
NETGEAR Moderator
‎2022-05-20 08:02 AM
‎2022-05-20 08:02 AM

Re: S3300-52X-PoE+ ProSAFE Password wont work after reboot

Hi JDGT,

 

Welcome to our community! 🙂

 

My apologies for the inconvenience. May I know if you were able to create a backup of your configuration before upgrading the firmware? We may need to reset the switch to factory default settings in order for us to regain control of the switch after the firmware update.

 

Regards,

 

John

NETGEAR Community Team

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