gs716t v2 in loader mode

[ip22]

My gs716t v2 switch is in loader mode, ive tried many things reboot restart button for 30 seconds nothing.

only the power led burns yellow.

i used smartwizzard discovery for upgrade to another firmware but it doesn't work it says (corrupt image)

and smartcontrolcenter he finds nothing. no switch 

how do i get out off loader mode.

Thanks.....

[JeraldM]

@ip22 

Welcome to the community! 

What's the current firmware version of the GS716Tv2 (should be seen using Smartwizard) and what firmware are you upgrading it to? 

To confirm as well, have you also tried pressing and holding the Factory Defaults button? Based on your description, I believe you only tried pressing the Reset button which is right next to the PWR LED.

Regards, 

JeraldM

NETGEAR Community Team

[ip22]

Hello,
Yes i did press and hold it but nothing but i see on the Smartwizard discovery that he had:
mac adress - my ip adress- protocol version 2.001.002 and product name gs7 xxt and the rest nothing firmware version nothing see picture
Thanks for helping me Jerald

Grt Bert....

[JeraldM]

Hi @ip22,

It seems that the switch itself is already defective given that we've already performed a reboot and factory defaults on it.

Having that said, I suggest getting a replacement in which you can start here.

Regards, 

JeraldM

NETGEAR Community Team