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How Can I Upgrade PowerLine Firmware?

Razor7Tech
Aspirant

How Can I Upgrade PowerLine Firmware?

Hello--

 

I have had several of the older v1 of the Powerlines with no issues for years. I just bought the nano v2 and I'm having trouble with one that keeps losing its connection and I have to keep resetting it to factory default to get it to work again.

 

I want to upgrade the firmware to see if that fixes the issue, and I've downloaded the current firmware, but I can't find any directions for upgrading the firmware.

 

If there is a utility, I can't find one for my model.

 

Any help is appreciated.

 

 

Thanks,

 

 

Stephen

Model: XAV5201v2|Powerline 500 Nano| 1 Port Adapter
Message 1 of 16

Re: How Can I Upgrade PowerLine Firmware?

What is the exact model number of these plugs?

 

nano v2 is one of those generic labels.

 

 

 

Message 2 of 16
Razor7Tech
Aspirant

Re: How Can I Upgrade PowerLine Firmware?

Hmm. When I posted this it asked me. I guess it wasn't posted.

It's the Powerline XAVB5200v2, I believe. I'm not where I can check right now. Definitely the 500 series.
Message 3 of 16

Re: How Can I Upgrade PowerLine Firmware?


@Razor7Tech wrote:

I'm not where I can check right now.



On the back. But you have to unplug it. Clever design!

 

 

 

 

 

Message 4 of 16
Razor7Tech
Aspirant

Re: How Can I Upgrade PowerLine Firmware?

Funny guy. can't tell if you're joking or you missed the details I posted: Powerline XAVB5201 v2

Message 5 of 16

Re: How Can I Upgrade PowerLine Firmware?

What said was that you "think" it is a XAVB5200v2.

 

As there appears to be no such thing as the XAVB5200v2 – I checked before I replied – I told you where to find the correct information.

 

Netgear XAV5201.JPG

 

It is a bit blurry but you can still see the bit by the Adapter label.

 

Or try this:

 

Powerline device

 

I asked for the model number because when you have the correct information you can throw it into this page:

 

Support | NETGEAR

 

and then find the manual, which should provide you with the information you need.

 

You will also find the powerline utility.

 

Perhaps this is what you have:

 

XAV2101v2 | Product | Support | NETGEAR

Message 6 of 16
Razor7Tech
Aspirant

Re: How Can I Upgrade PowerLine Firmware?

XAVB5201 v2 That's what it says on the Amazon post where I bought it, and on the utility tool (sw).

 

Thanks!

Message 7 of 16

Re: How Can I Upgrade PowerLine Firmware?


@Razor7Tech wrote:

XAVB5201 v2 That's what it says on the Amazon post ....

 


 

Not XAVB5200 v2 then.

 

 

Message 8 of 16
clithes
Prodigy

Re: How Can I Upgrade PowerLine Firmware?

Netgear's Powerline Utility can be downloaded on the XAVB5201 support page:

 

XAVB5201 Product Support

 

This can be used to update certain powerline models.  However, Netgear have issued standalone updates in the past to update their powerline adapters, which you just run by themselves.

 

Is it the XAVB5201 you are tring to update, or a different model?

Message 9 of 16
Razor7Tech
Aspirant

Re: How Can I Upgrade PowerLine Firmware?

Yes, that is the model I'm trying to upgrade because I now have to reset it to factory default every time I try to use the computer it's connected to, and it's very frustrating because it's new.

The back of the unit says XAVB5201v2
Message 10 of 16

Re: How Can I Upgrade PowerLine Firmware?

There does not seem to be new firmware for that.

 

XAVB5201v2 | Product | Support | NETGEAR

 

Can you switch plugs around to see if this is down to the plug, its location or something else?

 

You could even try different cables.

 

Message 11 of 16
Razor7Tech
Aspirant

Re: How Can I Upgrade PowerLine Firmware?

Thanks, but I have done all the typical layer 1 troubleshooting. It is the unit itself. I would like to try to install the firmware regardless of whether there is a new version or not as it is the last effort I'm going to make before returning them.

 

 

Message 12 of 16

Re: How Can I Upgrade PowerLine Firmware?


@Razor7Tech wrote:

I would like to try to install the firmware regardless of whether there is a new version or not ...

 

 


 

If it doesn't exist, you are stuffed.

 

Message 13 of 16
Razor7Tech
Aspirant

Re: How Can I Upgrade PowerLine Firmware?

Already ordered a replacement. 

Message 14 of 16

Re: How Can I Upgrade PowerLine Firmware?

Warranty I hope.

 

Message 15 of 16
Razor7Tech
Aspirant

Re: How Can I Upgrade PowerLine Firmware?

Of course. As I mentioned, I just bought them. One has no issue from the 2-pack. One has the issue--so I'm just replacing the whole pack.

 

Would be nice to make a firmware update tool available to end-users. We're allowed to flash the BIOS of a PC--you think updating a Powerline unit's firmware would be allowed.

Message 16 of 16
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