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I work from home and this is my second NetGear powerline product. I was using one before and lost internet connection. Once that connection was lost I was never able to get it to work again. I went out and purchased a new one plugged it all in and it was working fine until today. I lost internet connect for some reason, reset my modem and every time I plu in the ethernet into my computer the connection won't lync up. I can use my Wireless but it is very week and since I work from home I need a faster connection. I have reset factory settings, unplugged each of them. I pressed the security key to make sure the encryptions were correct, etc. Netgear is not a company product so all my IT dept. could do is make sure my ethernet connection wasn't disabled on my computer. I got it back to where all three lights were lit but I still couldn't connect.
I had run into the same issue, and a fix that worked for me was kind of rule #1 of the IT world. If it's not resolved, you can try this.
1. Unplug all Ethernet connections. Especially the connection from your Modem or Router to your Powerline connection. (NOTE: Make sure the Powerline connection is also physically disconnected from your PC as well)
2. Power off your Router/Modem, completely, for 30 seconds.
3. Power the devices on individually in the following order, allowing each device to fully boot before powering the next: Modem, Router, Powerline
4. When the Modem/Router are fully booted with the first Powerline connected, connect the second to your PC.
Hope this helps! If not, maybe help someone else who may encounter the same issue.
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I had run into the same issue, and a fix that worked for me was kind of rule #1 of the IT world. If it's not resolved, you can try this.
1. Unplug all Ethernet connections. Especially the connection from your Modem or Router to your Powerline connection. (NOTE: Make sure the Powerline connection is also physically disconnected from your PC as well)
2. Power off your Router/Modem, completely, for 30 seconds.
3. Power the devices on individually in the following order, allowing each device to fully boot before powering the next: Modem, Router, Powerline
4. When the Modem/Router are fully booted with the first Powerline connected, connect the second to your PC.
Hope this helps! If not, maybe help someone else who may encounter the same issue.
