PLP1000

[maggie375166]

How do I get Netgear "34/7 Technical Support" to respond to me.

After a lot of trouble, I managed to send details of my qery and received an acknowledgement - 40646526 - over a week ago but they haven't been in touch.

I'm probably going to refund the item and buy another product as now have no confidence in their support system.

[michaelkenward]

You might do better to ask questions here.

[Blanca_O]

Hi @maggie375166

We have notified the support team about this. You can post your question here to get assistance from us and other knowledgeable users. 

Regards, 
Blanca 
Community Team