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PLP2000 no Pick a Plug light

gk65
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PLP2000 no Pick a Plug light

Bought a pair of these Powerline 2000 units to extend service into a bedroom/den where WiFi signal is weak. Set them up plugged directly into outlets, got Power and Ethernet lights (Modem and PC) but no Pick a Plug lights. Pressed the factory reset buttons on both units multiple times (including holding them for 10-15 seconds), moved them both to outlets on the same wall with nothing else plugged in -- nothing. There is no firmware for these boxes (no CD came with them either) and the only troubleshooting tips are 1) reset the boxes to factory settings (tried multiple times) or 2) "make sure that all Powerline devices are using the same encryption key" -- I didn't change any settings and it's not clear how to even if I wanted to. Any thoughts?

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StephenB
Guru

Re: PLP2000 no Pick a Plug light

You'll find documention for your PLP2000 here: https://www.netgear.com/support/product/plp2000.aspx#docs

 

Page 10-11 of the user manual describes how to reset the encryption key.  http://www.downloads.netgear.com/files/GDC/PLP2000/PLP2000_UM_EN.pdf

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Re: PLP2000 no Pick a Plug light


@gk65 wrote:

Set them up plugged directly into outlets, got Power and Ethernet lights (Modem and PC) but no Pick a Plug lights.


The lack of Pick a Plug lights is a sign that they aren't talking to each other over the mains circuit.

 

Could be duds.

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