WOW ! I thought Comcast was awful . Not anymore ! So called Flagship XS Router is a P.O.S. ! Refuse to allow me to talk to someone in the USA ! Instead deal will people that Do NOT Understand or SPEAK English very well ! Avoid this place like the Plague !
Refuse to allow me to talk to someone in the USA !
Thank heavens for for that. I'd rather deal with human beings.
In my experience it is usually easier, and quicker, to get help in places like this. Then you have access to people all over the world who know what is going on.
I second this. I used to be a HUGE fan of Negear, but today I found out how absolutely horrible they are. I just wanted help sorting out why a configuration that was just working with a powerline adapter pair would fail after swapping out a Netgear router for a newer Netgear router. After 3 "accidental" hangups, one "eternal hold" and one absolutely clueless person, I gave up. NEVER in my 20+ years as a TECHNICAL SUPPORT PROFESSIONAL have I had as many issues trying to get an answer from a vendor as I have had today. Yes, I rebooted the router. Yes, I rebooted the PC. Heck, for good measure I even read the manual. At that point if I still can't get it working, I expect the vendor to step up. They don't and won't.
DO NOT GIVE THIS COMPANY ANY OF YOUR HARD-EARNED CASH IF YOU EVER WANT TO GET SUPPORT FROM THEM!
