XAV101v2 upgrade firmware error

[fmicc]

Today I updated the firmware of my Netgear XAV101v2 with Firmware Upgrade Utility v2.1.7.
The update was completed successfully but on reboot both XAV101v2 remain off. No light, only if I press the button Security Power On/Off, power light comes on.
The Configuration Utility software now not recognize the devices, any suggestions?

Thank you

[jmizoguchi]

did you do factory default using reset buttons?

[fmicc]

jmizoguchi wrote:
did you do factory default using reset buttons?

Yes, from 2 seconds to over 1 minute, but it is always the same, no light.
If I connect the ethernet cable to the PC or to a switch, the corresponding LED will light, but does not light anything on XAV101v2 😞

[jmizoguchi]

you may want to contact support suing web portal at my.netgear.com

[tkc9789]

I encountered the same issue after attempting the upgrade. Could you share how you get yours to work?

[jmizoguchi]

tkc9789 wrote:
I encountered the same issue after attempting the upgrade. Could you share how you get yours to work?

OP did not had solution.

contact support at my.netgear.com

[dchan7]

Hi I have the exact same problem after upgrading the XAV101V2...one work and the other one have no lights and can not reset either. Any clue..contacted NETGEAR and hope they will replace it...they should have taken out this FW upgrade completely...it's buggy...:(