XWN 5021 Ethernet port not working

[iangreid]

The Ethernet port on my XWN 5021 has stopped working.

The Wifi works perfectly well.

I am connecting via Realtek PCIe GBE Family Controller on a Windows 10 machine

I would be extrenely grateful for any suggestions as how to fix or diagnose this.

I have updated the latest drivers.

Thank you

[michaelkenward]

What do the lights look like?

Checked a different Ethernet cable?

[iangreid]

Thanks for the response

The ethernet lite is not on.

The power and wifi lights are

I have tried with two different cables